Midland Mencap

The support staff were wonderful there and really cared for her. They arranged for her to go to the hospital when she became poorly and she seems to have gone downhill since.

Midland Mencap's service towards citizens is its greatest achievement. There are no faults in regards to the treatment of the citizens. However there is a distinct lack of materials, equipment and staff which causes a couple of issues with the quality of service itself, making the sessions sometimes quite dull or in my opinion, not worth the cost.

I am getting support from staff at Midland Mencap and Harbone day center. I also get lot of love & support from my family.

I am very happy with the care I am receiving. Staff helps me maintain my autonomy where possible. I like going to day center, I do meaningful activities there.

Sitting Service: Reliable service accommodate my requirements

We always feel that the staff are open and supportive. They supply helpful information and have David's best interests at heart. Staff have listened to concerns and helped us both at Ludford and at Mencap head office at Moseley.

I am very happy with my carers and the help I get

Staff have gone out of their way to look after my sister when she was ill

We have received excellent support and a good understanding of the needs of my brother.

I am able to access the community. I am able to get my shopping and eat healthier.