Reviews (339)

Likely to recommend

December 8, 2021
Likely to recommend to family and friends.
G Singh

Likely to recommend

December 8, 2021
Likely to recommend to family and friends.
Fiona Jones

The care is given in good manner

December 8, 2021
The care is given in good manner.
Mazhar Hussain

Reply from NDH Care Ltd

Thank you for feeding back about your experience at NDH CARE LTD, your kind words have been shared with the care staff and other department concerned.

Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We really appreciate for your feedback and comments.

Thank you and Best Wishes


Provider responded

Likely

December 8, 2021
Likely to recommend to family and friends.
Samlta Najran

Extremely likely

December 8, 2021
Extremely likely to recommend to family and friends.
Anonymous

All cares are excellent

December 8, 2021
All cares are excellent.
John Hunt

Extremely Likely

December 8, 2021
Extremely Likely to recommend to friends and relatives.
Anonymous

Reply from NDH Care Ltd

Thank you for feeding back about your experience at NDH CARE LTD, your kind words have been shared with the care staff.
Thank you and Best Wishes.


Provider responded

Overall the work of the careers is good

December 6, 2021
The careers always respond to my child’s needs. They feed and dress him well however the only problem is consistency with carers as they keep changing on a daily basis. it would be more convenient to have the same 2-3 carers who can alternate on days.
Anonymous

Reply from NDH Care Ltd

Thank you for feeding back about your experience at NDH CARE LTD, your kind words have been shared with the department concerned.
We apologise for any inconvenience, we understood that staff consistency is very important, we would like to assure you that we are working hard to improve and maintain staff consistency and Please can you email (info@ndhcare.co.uk) or call (0121 448 0568) and provide us more details.
Thank you and Best Wishes.


Provider responded

Carers and NDH both nice

December 4, 2021
My dad get excellent care. All carers who visit just treat like family member. Carers do excellent job. Well trained, constituency of carers. Recommend to my friends and family & really appreciate the effort of carers in such tough COVID 19 situation
Shaeed

Reply from NDH Care Ltd

Dear Mr. Shaeed
Thank you so much for taking the time to leave excellent feedback and kind word.
We are delighted to hear that you had such a great experience with our care service.
I'm glad to hear that our care staff and management staff providing quality care to your father. We will definitely relay that message to the rest of my team and care staff.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.
Thank you
NDH CARE LTD


Provider responded

No engagement, don't come at the right time

November 7, 2021
Never engage with my nan, she is bed bond, they often leave her with a tray on the bed which makes it hard for her to use the commode.

Often don't stay as long as they charge for, they often come too early for the evening visit, which means her heart medication at the wrong time.
Sarah

Reply from NDH Care Ltd

Thank you for your feedback. We take customer feedback seriously to improve the service and learning delivered to our citizens.
We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.
To help us route your complaint to the appropriate department who can address your concerns, we'd be grateful if you can provide us with additional details by contact us on 0121 448 0568 or email to complaint@ndhcare.co.uk to discuss about your concerns.


Provider responded

Leave your Feedback


NDH Care Ltd

Contact

0121 448 0568

Suite 06, Elite House,
70 Warwick Street,
Birmingham
UK
B12 0NL

Location

Share this rating