Newport Medical Group
Feedback Rating
Based on 40 reviews
Reviews (40)
Didn't give me an appointment
July 8, 2025
I had an asthma issue and couldn't get an appointment. The NHS is badly failing in this country. You wait in queues when you call to be told to fill in a form and they still don't give you an appointment.
Wait 48 hours for a call back
May 13, 2025
Whenever I call for an appointment we don't get it early. They ask us to fill in a form and wait 48 hours even with children.
Can't understand the questions
May 13, 2025
Not that good. I can't get appointments for weeks which isn't good when you're ill. The online system is difficult and I don't understand the questions on there as Urdu is my first language. They arrange Urdu speaker for me when I call them.
Shocking, I moved GP
May 6, 2025
I moved from them as they were shocking. Unhelpful, no appointments and rude staff. You can't get through to them. They weren't great at all.
They let me book by popping in
May 6, 2025
Not too bad compared to others. I can get appointments in less than 48 hours. They have an online system but I haven't used it yet. I have to be shown how to use it. They will let me pop in and make an appointment that way instead.
No long waits for medication
April 29, 2025
The pharmacy on site is good and they are good people. No long waits.
Very good and clean
April 29, 2025
They're okay, I don't use them too much. The staff are very good and very nice. It's clean and big. I'm happy with the service.
Poor
March 12, 2025
Poor. Hard to get appointments and the receptionists aren't helpful.
Staff are polite
March 12, 2025
They see me when they have availability. Staff are polite and see you straight away.
Horrible getting appointments
February 19, 2025
All appointments are online and they send a link to fill in the form. I don't know how to fill the form in so I just can't get an appointment which is horrible.
