Northcroft Erdington CMHT
Feedback Rating
Based on 34 reviews
Reviews (34)
Doctor is thorough and looks after me
April 12, 2023
It's really hard to get through sometimes. My CPN is leaving and I've just had a new doctor, she's really thorough and is looking after me. They are brilliant. There can sometimes be a delay in getting the medication sent through to the GP so you have to ring up and get them to do it whilst you are there.
Never heard from him
January 27, 2023
Got through spoke to the crisis team, Duty officer said he would call at 4pm and never heard from him. Would like for them to change medication.
Very professional
October 11, 2022
Psychologist was excellent
They were good
September 14, 2022
They were good and used to see me every 2 months.
take ages with appointments
September 2, 2022
Crap, take ages with appointments.
Poor support for service users
October 21, 2021
Poor support for service users. Consistently blaming staff shortage for not meeting patient's needs.
The staff are useless and no one ever calls
October 5, 2021
Cmht are useless they never call back and also I’ve been going through hell for the last 3 months and not once had a call back from a member of the team
Poor service needs improvement
September 1, 2021
Poor service needs improvement.
Dumped because I called them out on poor care
July 9, 2021
I've been with them for 6 years after many years of constantly boomeranging between BHM and work.
Shit team
June 16, 2021
Absolutely crap team worst mental health by far the team don't help anyone they just sit on their arse and drink coffee
