one of pure admiration for the nurses on there although a young team they are so mature and extremely knowledgeable and have so much patience the staff morale is amazing they also know how to brighten up even the darkest of days they will put music on and have fun with us they truly are a great bunch of people
no beds available in Oleaster part of BSMHFT. He was in Manchester for weeks/months, causing us family considerable distress i.e. going up and down the M6 and we are now in our 70’s, which is totally unacceptable.
There was a safeguarding issue when he was in Woking and he ran into a busy main road when he was not campus mentis and stopped a van. One of the man in the van pushed him on the right hand side of his head when he was transferred to the hospital in Woking. He wanted to get home and he could have been killed ! he was there over night and was not secure enough. This situation should not have occurred had a bed been available locally.
Response from Lead for service user, carer and public engagement, Oleaster - Birmingham and Solihull Mental Health Foundation Trust
We are really sorry to read your feedback and hope that your son is recovering. At times we find that all our local beds are full and we first look to neighbouring areas. Occasionally we need to place people in beds in other parts of the country. When this occurs we try to bring the patient back to Birmingham as soon as possible, sometimes due to severity of illness or sourcing specialist care we cannot do this as soon as we would like. We have alerted our commissioners and we hope they may fund more beds locally. We can investigate your specific concerns through our Complaints team, if you could contact 0800 953 0045.