Pearl Medical Centre

It's hard to get an appointment and when I do I don't get to see the correct GP. I'm in the queue for ages when I call them. I end up seeing an ANP then they sent me to see a pharmacist about an hernia. In the end I was referred to UHB but haven't heard anything in two years. My life is affected and all they say is I'm on a waiting list.

I wanted to share how great Pearl medical centre is! So today I was with a friend who had to wait an hour on the phone to talk to her surgery. However Pearl always answers within minutes! So I had to take some time out to appreciate them!

The doctors and staff are also really nice and helpful. They go out of their way for you, which my friend doesn't get at her surgery. She said her doctors don't pay attention to her and tell her to go private.

I definitely recommend them! Seeing how hard the staff works to manage the needs of a deprived area is truly inspiring. Outstanding service!

Clinical and Non clinical staffs are very cooperative. Surgery is neat and clean. Highly recommended

I can’t praise this GP practice enough! They have been absolutely outstanding, always on top of their care. From booking medication reviews to issuing meds on time (even when I forget to order)They're always quick to follow up on blood results etc!

The receptionists are amazing. They always go the extra mile to help! The nurses here are fantastic! Have had the best experience with flu vaccines and child immunisations!

A special shout-out to one of the GPs! They have been the best with my grandma's diabetes management. This practice truly cares about their patients, and it shows in every interaction. Highly recommend! The best GP practice!

It can be really hard to get an appointment but when I do get one the doctors are good. I go on my own now that I am 16, and I feel like the doctors treat me well, like an adult and really listen to my concerns and queries.

Appointments are quite straight to the point.

The staff are okay but I find it difficult to get appointments and feel like I'm going round in circles. If I ring just after 8am, I am told that all of the slots are booked and I have to ring back at 11am. When I ring back the slots are fully booked again. It's very frustrating. When you do get to see the doctors they are very good at least.

The Nurse takes her time does not rush and makes me feel comfortable

They never gave me appointments on time so I left. The service was diabolical.

The doctor referred last year, they're very good. They are a good service and very helpful.