Reviews (11)

The pharmacist is really good.

January 8, 2024
The pharmacist there is really good. I often use them when my son is poorly and they'll look at pictures of rashes and give you good advice. It gives you the reassurance that it can wait until then next day as they are open until 11pm or they will give you information on what medication to take. They know a lot of information about medication. I think they are underrated.
Anonymous

Sorted insulin for me quickly on bank hol

September 8, 2023
Had to go here on a bank holiday to get my insulin. They were good, had it in stock and sorted it out for me very quickly. The staff are great too.
Anonymous

Very proficient

August 23, 2023
Very proficient, If he needs to order a specific medicines, he will tell you the exact time and date to come and get it. Instead of turning up and it’s not being there.
Anonymous

Put 2mg and 4mg tablets in box.

October 3, 2022
There were other signs, he was clearly not coping. Had more than one days box of deliveries that he had not emptied. Would not get an item that had been prescribed - community pharmacist confirmed was available to him.
The tablets were called fura ... and were 'water' tablets. I had been given 4mg before but they were too drastic. These were supposed to be 2 mg,
Anonymous

All very good,

July 16, 2022
Competent, personable, professional
Anonymous

Appalling customer service

August 27, 2021
On the occasions I have had to use this pharmacy I dread going in. Pharmacist is Consistently rude, unhelpful and obnoxious and always makes you feel like you’re an inconvenience. Last time I tried to get in with a Pram bags of rubbish were blocking the door (and also inside the shop). He made no attempt to move them so I could get in so I had to do it myself. No apology. When I said that he shouldn’t leave rubbish blocking the entrance he just ignored me and asked what I wanted! Dread to think what would happen if someone in a wheelchair came by. Terrible customer service. This man is so unsuitable for a caring profession.
Anonymous

Absolutely brilliant chemist

January 25, 2021
Absolutely brilliant chemist. He’s always helped me with anything I have problems with and advice is 100%
Natalie Garcha

Rude and incompetent Pharmacist

August 3, 2020
Terrible experience, Pharmacist was rude and shouting.
Anon

Always really helpful. Stays open until 11pm.

June 8, 2020
Looked at my medical records when my GP hadn’t prescribed what I needed. Helped me to sort this out.
Chloe

Reply from Pitman Pharmacy

Thank you.


Provider responded

Rude, Incompetent, Zero customer service

December 31, 2019
First time he did not correctly powder the antibiotics for my 1 year old, there were large chunks left at the bottom of the liquid medicine that made the medicine unable to be administered to the child. I had to go to the GP again to get another prescription of the same medicine and get it from another pharmacy.

Went there for the second time for my prescription only because walk in clinic listed this as a late opening pharmacy.

I was very sick with above 40c temperature and infection.

Again this time the same Pharmacist was extremely rude and also spoke very abusive of the Dr who gave my prescription.

I think the pharmacist :
* Has no knowledge of the medicines
* Is incompetent in medicine preparation for children
* Demonstrates zero customer service.

GP Walk In Centres , please remove this sub-standard pharmacy practice and the pharmacist from your recommended list of late opening pharmacies.
Anonymous

Reply from Pitman Pharmacy

Mr./Mrs/Miss Anonymous,
You have not made us aware of this incident neither do we have any proof of its occurrence.The only thing clear from this is malicious intent. We wish you all the best.


Provider responded

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Pitman Pharmacy

Contact

622 Bristol Road South
Northfield
Birmingham
B31 2JR

Location

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