Reviews (29)

No complaints

October 29, 2024
The first appointment was okay. No complaints. Very accommodating with autism too, they are very patient and didn't push him when he'd had enough.
Anonymous

Always give me appointments

October 29, 2024
It's the fourth visit and it helps me a lot. They always give me appointments when needed. I get exercises to do at home and its all working.
Anonymous

Reply from Richmond Primary Care Centre

Thank you for your feedback about Richmond Primary Care Centre. If you'd like to tell us more about the service you were seen by, please call our Patient Advice and Liaison Service on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Staff and care is all fine

October 29, 2024
I have been under them for 8 weeks and the district nurses and staff have all been fine as well as the care.
Anonymous

Reply from Richmond Primary Care Centre

Thank you for your feedback about the District Nursing Service at Richmond Primary Care Centre. Your comments are very much appreciated and will be shared with the team.


Provider responded

No long waits at appointments

October 29, 2024
No long waits at physio, the referral took a while though. They were very good.
Anonymous

Reply from Richmond Primary Care Centre

Thank you for your feedback about the physiotherapy team at Richmond Primary Care Centre, it's very much appreciated and will be shared with staff.

BCHC Patient Experience Team


Provider responded

Very good to be honest

October 29, 2024
I had 4 appointments before being transferred over to the Royal as it took a while to determine what was wrong. It was very good to be honest.
Anonymous

Reply from Richmond Primary Care Centre

Thank you for your feedback about Richmond Primary Care Centre. Please tell us more about which service you saw by calling our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or emailing contact.bchc@nhs.net.

BCHC Patient Experience Team


Provider responded

I don't like them.

October 28, 2024
I don't know, I don't like them. Yes I can get an appointment but only if I call at 8AM.
Anonymous

Very good

September 30, 2024
Very good.
Anonymous

It was okay

July 23, 2024
It was okay.
Anonymous

Reply from Richmond Primary Care Centre

Thank you for taking the time to share your feedback. If you would like to tell us more about the Birmingham Community Healthcare service you were seen by at Richmond Primary Care Centre, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net. If your comments relate to the GP practice based at Richmond Primary Care Centre, you may wish to contact them directly to share your experience.


Provider responded

A wasted journey

July 10, 2024
I was told I could have the covid jab here but when i got there they said they didn't do it. What a wasted journey.
Anonymous

Reply from Richmond Primary Care Centre

We are very sorry to hear about your experience at Richmond Primary Care Centre. If you would like to give us more detail, please call the Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

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Richmond Primary Care Centre

Contact

0121 465 2282

Birmingham
B33 8TA

Location

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