Royal Orthopaedic Hospital
Feedback Rating
Based on 2048 reviews
Reviews (2048)
Waiting room comfortable
December 18, 2018
We found the waiting room to be comfortable with nice chairs. The downside was no vending machines.
Friendly, helpful staff
December 18, 2018
Friendly, helpful staff
There could be better facilities when waiting to pick a relative up
There could be better facilities when waiting to pick a relative up
Staff great
December 18, 2018
My other half is here today for a day appointment, we have travelled from Darwen and appreciate that we have access to a specialist hospital for the care he needs.
The staff we have had contact with so far have been great - helpful, cheerful and welcoming.
The waiting room is busy, but happy to wait because of the specialism.
Everyone seems to be in good spirits.
The staff we have had contact with so far have been great - helpful, cheerful and welcoming.
The waiting room is busy, but happy to wait because of the specialism.
Everyone seems to be in good spirits.
Place good but difficult to park
December 17, 2018
This place is good, but very difficult to find parking. They need more parking and especially disabled parking.
Like the notice screen
December 17, 2018
I find this hospital much better than other hospitals. I like the notice screen, it has got visual and sound effects both help you to notice your name when they call you.
Support given but waiting time long sometimes
December 17, 2018
Live TV keeps you busy, seating is good, the only thing is sometimes you have to wait for long time. There is always someone at reception or check in point to help and guide. I am a cancer patient but full support is given to me all the time.
Long waiting times.
December 17, 2018
In January 2018, I was nil by mouth, arrived at 7am and had to wait until 4pm. The chairs were really uncomfortable because of pain from the operation in my hips. The receptionist was quite verbally aggressive in the way she treated me, she didn't want to deal with my questions.
In October 2018, was also nil by mouth and arrived at 7am and had to wait until 2.30pm. The receptionist was the same one, and she didn't want to respond to me.
In October 2018, was also nil by mouth and arrived at 7am and had to wait until 2.30pm. The receptionist was the same one, and she didn't want to respond to me.
Information and support is good.
December 17, 2018
The information and support is good plus all the basic facilities are provided. So overall I will give an A grade to this waiting area and hospital. Only thing I would suggest is more wheelchairs and manned help for elderly and poorly patients.
Very good and caring staff
December 17, 2018
Very good and caring staff and a very well managed and planned hospital. I am very impressed with the high level of service delivery. Parking is a big problem for everyone.
Exceptional facilities - poor parking
December 17, 2018
The staff, waiting rooms and all the facilities are exceptional - only finding a parking space is horrible.
It took me 45 minutes to get a parking space which is not acceptable.
It took me 45 minutes to get a parking space which is not acceptable.