Saltley Centre For Health Care

I was asked to fill a form for my blood test results, and was told it would take few days and the surgery would ring me to come and collect the results. Whilst me filling this three page form, another patients requested for their results and was given the print out on the spot. It’s who you know at this surgery. I could go on how they were all covering up the whole incident and justifying.

There are long wait times to get an appointment with this service and wait times on the phone can also be long. They are clearly overwhelmed with the amount of patients they have.

I had a throat infection and was given antibiotics. They were helpful. My other GP referred me onto them. They saw me quickly and were helpful.

Very bad service delivery. No appointments at all and reception staff are very rude and unhelpful.

Very poor. You cannot get appointments at all. They get 1 star.

It's a hassle getting appointments. When you ring it is always busy but when you walk in they're sat there with drinks of tea. They've ordered uber eats and say it's a technical fault. They're rubbish

It's hard to get an appointment here too. It's out of the way and have to travel all of the way and often make an appointment there. It's so difficult to get any blood tests done. Its very difficult because they have two nurses who have to work between two surgeries.

Doctors are good but getting an appointment is a challenge. They keep on changing there appointment system app all the time.

Good, could be better. If you are in working system it's all gone. Can't access through phone call. Than I have to go to get appointments for myself and my dad.

I have not seen my GP for over two years, whenever I call the surgery there are no appointments available. I do not bother anymore. Thankfully I am pregnant now and my midwife deals with everything.