Solihull Hospital Healthwatch Birmingham

I like the hospital

January 15, 2025

I like the hospital. They are supposed to see me regularly at rheumatology but I haven't seen them since 2022. They did get me an appointment within a week of referral which was good.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are really pleased to hear positive comments regarding the hospital referral and appointment process for the Rheumatogy Clinic.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team

Should have cancelled the appointment

January 15, 2025

I turned up for a rheumatology appointment and I was handed to someone else as my doctor wasn't there. They didn't know what I was on about as they needed to do other tests. They had to ask me what I was there for. They should have called me and cancelled my appointment instead.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are really sorry to hear about your experience regarding your appointment with Rheumatology Clinic.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team

Not using the app?

December 16, 2024

I had a back scan at Solihull hospital and on the NHS app it's not showing on there but all the others are. Why aren't all the services using the app.

Anonymous

Reply from Solihull Hospital

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that there have been issues with viewing your back scan on thr NHS app and apologies for any stress or inconvenience this has caused.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Wasn't very good at maternity or antenatal

December 16, 2024

The scans weren't very good there and when my contractions started I went there and was told there wasn't staff there to advise on premature contractions. I went to Heartlands instead.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are really sorry to hear about your experience with the Maternity service.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team

Helpful and kind

December 9, 2024

I had my follow up appointments here after my surgery and the staff were very helpful and kind.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are delighted to hear about the care you received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team

They have helped me a lot

November 26, 2024

I go for fertility appointments and help with having a baby. They are very kind and caring. They have helped me a lot.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are delighted to hear about the care you received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team

Had to go every two days

November 26, 2024

We had to go as a patient every 2 days to get the dressings changed for the cyst as Heartlands and the GP said they wouldn't do it. We had to sit and wait every 2 days. The care was good.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are delighted to hear about the care you received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team

Very well managed hospital

November 25, 2024

Very well planned and managed hospital with helpful staff.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team

Very helpful consutlant

November 13, 2024

Very helpful consultant who explained the problems in detail and the possible treatments available.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleague.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/
Best wishes

Patient Experience Team

Good and very helpful

November 4, 2024

I have macular degeneration appointment and they were good but it is so far to travel so I asked for a hospital closer. They were good and very helpful.

Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Solihull Hospital

Reviews (197)

I like the hospital

Should have cancelled the appointment

Not using the app?

Wasn't very good at maternity or antenatal

Helpful and kind

They have helped me a lot

Had to go every two days

Very well managed hospital

Very helpful consutlant

Good and very helpful

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