St Heliers Medical Practice
Feedback Rating
Based on 134 reviews
Reviews (134)
Awful
July 28, 2022
Awful. Can't see a doctor face to face, only over the phone. Prescriptions take 5 working days. I need specialist medication and have to order it 2 weeks in advance.
Can't get appointments
July 28, 2022
You can't get appointments, if you don't ring between 8-11 or 12-6 you don't get through.
Struggle to get appointment
July 22, 2022
There's long waiting times when trying to make an appointment over the phone and I struggle to get an appointment.
Absolutely brilliant
June 24, 2022
Service is absolutely brilliant apart from a district nurse.
I want to have a face to face appointment
June 24, 2022
I want to have a face to face appointment rather than phone appointment.
GP is excellent
June 13, 2022
The process for seeing a doctor has gone complicated since Covid started. But my GP is excellent.
My line was disconnected
June 13, 2022
I was on phone for 1 hour to get an appointment this morning and in the end my line was disconnected.
Staff are very good and helpful
May 10, 2022
Staff are very good and helpful. Even during pandemic full support was provided by the healthcare team.
GP’s good
April 19, 2022
GP’s good if you get to see them which is always very challenging. You have to call them 10 times before speaking to them.
Very supportive
December 23, 2021
Being pregnant we have been able to speak and see my GP. Very supportive and referred to the early pregnancy unit and was seen the same day.
