Summerfield Group Practice
Feedback Rating
Based on 20 reviews
Reviews (20)
Very difficult to get an appointment.
April 9, 2024
Very difficult to get an appointment. They don't pick up the phone. It always goes to answering machine and they never reply back.
Helpful GP and reception staff
April 8, 2024
Very helpful GP. We can get appointments very easily. Reception staff are very helpful.
Rude reception staff and cant get appointment
November 29, 2023
It's very difficult to get an appointment. I have not seen my GP in ages. Reception staff are very rude and unhelpful.
Engage in a positive and helpful way.
October 9, 2023
The doctors are very nice and they listen to you and engage with you in a positive and helpful way.
Very good and helpful
August 17, 2023
Based on my needs they are very good and helpful. Particularly the practice manager.
Still using Covid as excuse
August 16, 2023
Still using Covid as excuse. Phone at 8am could be 35 in the queue. GP might say to review case in a week, but reception asks you to book appointment on the day. They don’t pre book the appointment.
Can see the same doctor when I go
July 26, 2023
I can get appointments. It can take a long time to get an appointment, but I do see the same GP when I do go. Just the phones need answering a bit better and people shouldn't be left too long.
Could always get appointments
April 5, 2023
They were good when I used them before going back to my country. I felt I could always get appointments with them.
They told me to go to A&E
July 6, 2022
I came with chest pains at reception and they told me to go to A&E.
Doctors and receptionists good
June 29, 2022
They're really good, I am able to get appointments over the phone. The receptionist staff are also very good.
