Summerfield Urgent Care Centre

A nurse diagnosed my son with a condition that I had taken him to the doctors for and they said they could not do anything for him until he was older. But when I saw the nurse, she sent him for ultrasounds and wrote the GP a letter so that he could be referred for the treatment he needed.

I had hurt my right hand and went in at 11am and didn't leave until after 4pm, I was told the GP couldn't help me. They sent me to A&E.

I waited a long time, 2 hours atleast. But I do feel like I get the help I need here.

Its really very busy needs to extend its get claustrophobic.

Great. Took me in to have my vaccine explained everything. the girls had a smile on their face and reassured me it will be fine but made me aware of who to contact if it didnt.

Well coming staff and quick service.

Very good

I was unable to join a doctor's surgery in my area last year and was able to get seen quickly here. The staff were really friendly and professional and the service was very efficient.

A team who work together to try and make a difference.

Went to the Urgent Care Centre as I had a worsening problem and couldn't get in to see my GP. Managed to come at a time that was quiet, so was seen very quickly by a nurse practitioner. She was very friendly, reassuring and efficient. Was going to give me one treatment, but after examining me thoroughly and listening to my symptoms, gave me a more suitable treatment. Asked about how I was generally, as well as about the problem I came in for, and treated me like a human being. Made such a difference to be treated with compassion. Made sure I was clear in the instructions I needed to follow.