The Brook Surgery
Feedback Rating
Based on 22 reviews
Reviews (22)
Good advice given
February 19, 2025
Sometimes I can't get appointments. I told them this morning my daughter was sick and they gave me one which was good. They have given good advice.
No complaints
February 19, 2025
I have no complaints.
I'm happy with the service
February 19, 2025
I'm happy with the doctors service and experience. I will give them 5 stars but it can be difficult booking appointments.
They're okay
February 19, 2025
I will give them 4 stars because they take a long time to give you appointments and sometimes they forget to send prescriptions and send the wrong medication. Otherwise everything is okay and the doctors are too.
Never get face to face appointments
January 7, 2025
Never get seen face to face it's always on the phone. I requested a blood test and haven't had the results. They're not good at communicating.
Helpful staff
October 16, 2024
GPs and nurses are very helpful and I can get an appointment very easily.
Assume I don't speak English because of scarf
June 9, 2023
I call at 8am then get through at 8:15am and all the appointments have gone. The worse people are the receptionists. They talk to you a certain way and assume because I wear a scarf, I don't speak English or that I won't fight back. But I'll fight back for my kids.
looked after and get treated well.
March 24, 2023
Ring at 8:30 when surgery opens. Takes 15 minutes to get through. Don’t feel that you should have to tell the receptionist my problems to why I need the appointment. Overall I feel I am looked after and get treated well.
Okay
November 22, 2019
Okay
Okay
November 22, 2019
Okay
