Reviews (47)

Can't get though to get an appointment

October 19, 2023
It's hard to get an appointment. You can't get through on the phones. You reach them and they say it's fully booked.
Anonymous

Didn't listen

October 9, 2023
They didn't listen. the doctor said I wasn't depressed and needed to get on with life.
Anonymous

Takes a long time for an appointments.

October 9, 2023
Appointments take longer but you can't do anything about it. They do some Face to Face appointments now.
Anonymous

Appointments over the phone.

October 9, 2023
They're okay. When I have to book an appointment they don't see me straight away. It's all over the phone. Would be better to see me face to face.
Anonymous

Absolutely useless

October 9, 2023
No good. There are loads of staff behind the counter. I had a liver infection and they left me. I ended up in hospital. They're absolutely useless.
Anonymous

They don’t take you seriously

September 12, 2023
They don’t take you seriously and don’t listen to you. You just can’t discuss anything with them.
Anonymous

Have to wait for weeks

September 11, 2023
Very difficult to get an appointment all the time. Have to wait for weeks in order to see a doctor.
Anonymous

They are okay

June 30, 2023
They are okay. At least you can phone and get an appointment same day. Never use to be able to, but the service has improved.
Anonymous

I rarely go

March 13, 2023
Used to be easy to get an appointment pre covid but it’s much harder now. I phoned up and waited on the phone for 45 minutes. I rarely go, if I am ill I deal with it myself.
Anonymous

Easier before pandemic

November 28, 2022
Easier before pandemic, following pandemic more difficult to see GP face to face. Staff themselves are fine, it’s just the system that’s where the glitch is. I’ve had telephone consultations the system is if you want face to face appointment with GP you have to call at 8am. You get through but struggle to get an appointment. There is an online system to book appointment, in process of getting that you need to set up to booking application online.
Anonymous

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The Wand Medical Centre

Contact

0121 440 1561

15 Frank Street
Highgate
Birmingham
West Midlands
B12 0UF

Location

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