University Medical Practice

They're really good. I came out with a rash and called them at 8am. They gave me an appointment at 9:20am the same day. They're excellent.

The doctors and nurses are great. They're very very helpful and work hard. I could not say one bad word against any of the ones I've seen. The only downside is the management of the practice and the inconvenience and palaver it takes to make an appointment! Up until the Covid era, you could book an appointment in advance without any problems. This is all going back about 5 years ago. But ever since then, you CANNOT make future appointments! Covid is over now so why is this silly system still in place! If you need an appointment, you have to call between 8:45-9:00 or 13:45-14:00 in order to make a same day appointment! This is very inconvenient because it means because everyone is scrambling in to make an appointment, you can't necessarily get through in time to speak to the reception to secure an appointment and it becomes a mere game or luck!! It's ridiculous! I complained a few times about this to the practice about this silly procedure but they have done nothing. It doesn't appear to me to whoever is in charge really wants to assist the public. Therefore who does procedure benefit? Furthermore, you can't even book online either!

I have only had two or three negative experiences here during this time and have found two doctors that I trust entirely with my health. They have fantastic medical knowledge, are down to earth and approachable, they listen to you, and they care. They ask questions and explain why they are asking and the importance of it. If you can find a doctor like this who knows and values you, it is often the key to keeping yourself healthy and happy under the NHS.

I contacted them as he was acting strange and they called me back and said they would get him referred onto hospital which they did. They arranged it so we wouldn't have to wait.

I can book appointments easily with them. They only offer over the phone appointment booking, but it is okay. I have only been two times so far but they are good.

They're very good. Completely good and completely satisfactory. I can get appointments. They're good. The doctors are kind and staff are very good.

The GP is very good and it's easy to get appointments. They listen carefully and they solve the problem.

I don't like the appointment system and I have to get a same day appointment which isn't always convenient but can be sometimes good if urgent. I went to six separate appointments and they gave me three different medicines to try. Only 1 worked. The waiting time was fine. It was expensive trying so many different creams.

I had an experience when I went with a lump in my eye and they said it was always going to be there. That wasn't helpful.

It was good. I went due to constant headaches. I get a different GP every time I go. The last one I got told me about what I can do about the headaches. Told me to take painkillers.