Victoria Road Medical Centre
Feedback Rating
Based on 17 reviews
Reviews (17)
Always calling me
March 26, 2025
They call me all the time even when I don't need them. They call me for mental health checks because I'm above 50. They give me no medication but offered counselling. They contact me so much I ignore their messages because I know I'm healthy and I don't want bad news from them.
Not happy with my GP
March 4, 2025
Couldn't get an appointment so I had to go to the pharmacy and get over the counter medication and painkillers. I'm going to change my GP as I'm not happy with them.
I can't see a GP
March 4, 2025
Been trying to get an appointment since December. I keep calling but there aren't any spaces. They say they will call but they don't at the time they say they will and then miss the call and it all has to start all over again. When I go in they say to go to emergency. I can't get any advice and have a vitamin deficiency.
They have a bad attitude
March 4, 2025
They need training on how to talk to patients. They don't talk to us very well, they have a bad attitude.
Poor service
December 3, 2024
Always fully booked when you call for an appointment. The lines are always engaged or redirected. Can only call at 9am or 4pm. There are no female doctors available. There isn't an online booking system either. When you do get an appointment it's two weeks later. It's a poor service.
Can't get appointments
October 14, 2024
You don't get appointments, when you do they're brief. It's very busy so they don't listen. You call and there aren't any appointments. I use the NHS app and they read it they think you need an appointment.
I can see them face to face
May 8, 2024
Not good or bad. It's difficult to get appointments. I can see them face to face though.
Waiting times are an issue
May 8, 2024
Staff are helpful, it's the waiting times that are the issue.
Very friendly staff.
April 23, 2024
I can easily get same day appointments and the staff are very kind and friendly.
Good surgery and referred me
December 5, 2023
I went to my GP about a stye in my eye and they said they thought it might be cancerous and would refer me to Ophthalmology department at Solihull. The surgery is good and you can get appointments.
