Queen Elizabeth Hospital Birmingham

They need to put comfortable chairs in the waiting area. The toilets were very dirty and there was no drinking water available at all.

I had my neck surgery done over there after an accident. The care and treatment received was excellent.

Give you a phone number to call telling you that you have an appointment you know nothing about, whilst you’re waiting for a result from them.

You ring they have no information for you and give you another phone number.

That phone line isn’t manned and you waste your morning trying to find out the results of your scan and why they have booked another one for you and lose your most valuable and irreplaceable asset- time.

Useless. Just remember, their time is important and shouldn’t be wasted but as far as these massively self absorbed people are concerned it’s perfectly fine for them to waste yours. God they are useless.

My brother had his liver transplant done at the QE. The support provided during and after discharge was second to none.

My dad had to wait for his emergency cardiac surgery for 5 days because they were unable to find a cardiac ICU bed for him.

My dad had his cardiac surgery at the QE and the care during and after surgery was excellent.

My daughter had her treatment for intestine cancer at the QE. The treatment went very well and she is now cancer free. The support she received at the cancer centre was excellent.

I have had my reconstructive surgery done here. The team are professional who treated me excellently. I can't fault them at all.

I had my endoscopy done at the QE. Everything went according to plan. The consultant was very friendly. He explained everything very well.

Was referred to hospital to see a gastrointestinal consultant appointment took 57 weeks. I phoned many times until seen.