Queen Elizabeth Hospital Birmingham

Hi, I was recently taken ill and so I contacted 111 for advice. Because of my history with strokes they advised me to get straight to A&E. I had been having headaches, giddiness and heavy sickness. I was very unsteady on my feet. So I checked in to A&E at just after 10pm the 22nd April. Despite feeling very unwell I was made to wait with other patients in the normal waiting area. This was till 5pm the next day. I hadn't had any sleep since 9am on the 22nd so was very exhausted and in lots of pain. I had to keep asking for pain killers for 3 hours.
So at 5pm on the 23rd I threatened to discharge myself from the hospital because like I said I was very ill and exhausted. I was desperate for a soft pillow to rest my head. They miraculously found me a bed at this point in the A.M.U ward. To be fair to the staff they were brill and couldn't do enough for me and I could at least relax.
Next day on the 23rd I was told I was being transferred to the Stroke unit and that is where my problems begin again. I got a bed on a ward and the night shift staff were incredibly noisy showing no consideration for patients that were very ill. There was also a patient that was constantly screaming out every few seconds so again it was impossible to rest. By this time I'd had enough and decided to discharged myself and go home where I knew I could rest.
The whole experience apart from when I was in A.M.U was disgusting. I was very ill and still very much so but can't face going back to hospital because of my experience. The staff have stopped caring. All the time I was in A&E I wasn't offered anything to eat or a hot drink. I am currently stuck in bed with severe headaches and waiting on a consultant for two days to call.

It has been very good whenever I have had to go. The wait can be long in A&E and I haven't had to wait too long for appointments.

It was horrendous no care given no staff available
I never want to have to go through an experience like this again

Wonderful treatment from start to finish. Very little waiting time and follow up after x-ray speedy, and treatment recommended.

Still waiting routine follow up for diabetes eye clinic 2 years after last appointment, normally every 6 months. Awaiting Cataract surgery after private clinic performed an oct in November 2023, report sent to QEH who had arranged it still no action or response to telephone messages as secretaries do not answer their phones.
I have had laser to both eyes, vitrectomies to both eyes, x2 to left and Avastin injections.
Vision is now compromised

Very well signposted with so many volunteers to help. Waiting rooms are clean with nice décor and seating. Most of the time the clinics run on time and patients don't have to wait hours.

I was referred for an MRI. The appointment went very well.

I was an inpatient at ward 10 for six weeks after surgery. Staffing levels are very low on weekends. They need more nurses and doctors. Food was poor and tasteless.

The surgery is delayed. Test results delayed. No telephone appointments. The response I get is long waiting times. It's appalling. I had surgery a year ago and there were complications leaving me with symptoms and left alone.

I have cauda equina syndrome. I was misdiagnosed for years and after my neck surgery I am paralysed down to the waist. Poor help and support provided in the last few years.