Balsall Heath Health Centre - Dr Walji & Colleagues
Feedback Rating
Based on 52 reviews
Reviews (52)
They're alright
May 27, 2025
They're alright. Sometimes have to wait for appointments but who doesn't.
Find it hard as I speak Urdu
May 13, 2025
Everybody speaks English and I speak Urdu and I find it too hard. Sometimes my friends will help me. The GP is good and speaks Urdu but the receptionists speak English and the lady that can speak Urdu still speaks English.
Brilliant
May 7, 2025
I find them brilliant, no complaints. I call them and they call you back. They make same day appointments for children. Brilliant.
Don't get what you need
May 6, 2025
They don't refer you for what you need. You get appointments but not what you need. It is hard.
Use online booking now
May 6, 2025
I can fill in a form online and then get an appointment. I do mostly use the phone though as it's easier.
A long wait to get face to face appointments
May 6, 2025
It takes time to get a face to face appointment. I can get a call back from a GP for a minor ailment. The staff are okay and friendly.
Mixed feelings about my GP practice
May 6, 2025
I have mixed feelings. Before covid we had face to face appointments but now it's only over the phone. It's difficult to get appointments. The staff are nice however you don't get a regular GP to speak to, they're all different.
More than bad
May 6, 2025
I can speak to a GP the same day over the phone but unable to get a face to face appointment, that can take weeks. For blood tests you can wait over a month. That's more than bad.
Reception are very good
April 30, 2025
The reception are very good, I can go to them to book an appointment. I don't use the online system as its easier to book at the reception.
Not satisfied with the midwife
April 30, 2025
I'm not satisfied with the midwife there as she cancels appointments and someone else sees me. I haven't had a midwife come to my home and do a check up when I said I couldn't get the the GP.
