Balsall Heath Health Centre - Dr Walji & Colleagues

They are good. Can get face to face appointments after a long wait, sometimes it’s very busy.

Told GP about daughter’s eczema when she was 6 months old and then told him several times that medication was not working. They said they will refer her to dermatologist but that did not help so they send me to Children’s hospital.

Appointment & GP always available. Reception team very helpful.

Not very helpful at times. Reception staff quite rude and doctors are in rush all the time. They don’t listen to you and never explain what’s wrong.

They are great – straight away can get appointment and talk to them.

Good service from doctors. Deliver medicine on time. My son arranges appointments for me.

I've been registered with this practice for over 20 years now and they have never been anything but professional, extremely helpful and accommodating.

I've had nothing but top service from this practice - fast, courteous and efficient everytime over the last twenty years.

Very helpful & excellent communication with patients. Always good advice given.

My mother has to have 18 to 20 repeat prescriptions. She wasn't getting correct prescriptions and sometimes not getting prescriptions at all. We thought it was the chemist's fault but it transpired that the problem was with the GP not giving correct prescriptions to the chemist that picks them up. Was told that the reason why she is not getting the prescriptions is because she needed a medication review. We kept phoning the surgery to make sure they were dispensing correct prescriptions. I was then called into the office, with my mother for a meeting and the surgery then barred me.