Birmingham Women's Hospital
Feedback Rating
Based on 1596 reviews
Reviews (1596)
Waiting room clean and uplifting
Gynaecology
January 31, 2019
I have been waiting over 30 minutes to be seen
The waiting room is clean and an uplifting environment
The waiting room is clean and an uplifting environment
All good
Gynaecology
January 31, 2019
I have been waiting 30 minutes to be seen.
I have never had a problem at this hospital all good.
I have never had a problem at this hospital all good.
Delays in clinics
Gynaecology
January 31, 2019
I have been waiting over 1 hour to be seen.
Clinics run late but staff communicate well
Gynaecology
January 31, 2019
I have had to wait about 45 minutes for appointment however the staff have kept me informed of situation.
When the clinics are running late they cannot do anything about it - they just apologise. Staff are always polite
When the clinics are running late they cannot do anything about it - they just apologise. Staff are always polite
Poor communication
Gynaecology
January 29, 2019
Clinic over running by 20 minutes.
Nursing assistant in examination room was rude. Reception staff do not make eye contact with you when you book in. Communication not good as not told why appointment is over running.
Waiting room nice and clean.
Car park busy.
Would be nice to have a drinks machine.
Nursing assistant in examination room was rude. Reception staff do not make eye contact with you when you book in. Communication not good as not told why appointment is over running.
Waiting room nice and clean.
Car park busy.
Would be nice to have a drinks machine.
Staff helpful and appointment running on time
Gynaecology
January 29, 2019
Staff helpful.
Appointment running on time. Good privacy and waiting area clean.
A drinks machine would be good.
Appointment running on time. Good privacy and waiting area clean.
A drinks machine would be good.
Caring staff
Gynaecology
January 29, 2019
Very good service.
Caring staff who know your needs and listen to your concerns.
Waiting room needs brightening up and some pictures or art work would be nice rather than having to look at blank walls.
Clean waiting areas and toilets but the disabled ladies toilet needs a mirror.
Caring staff who know your needs and listen to your concerns.
Waiting room needs brightening up and some pictures or art work would be nice rather than having to look at blank walls.
Clean waiting areas and toilets but the disabled ladies toilet needs a mirror.
Clean waiting area
Gynaecology
January 29, 2019
This is my second visit and staff are good.
Delays in appointments but early for appointment today so can't say if will be delayed today.
Privacy good and wafting rooms and toilets clean.
Communication could be better as not informed why last appointment was delayed by over an hour.
Delays in appointments but early for appointment today so can't say if will be delayed today.
Privacy good and wafting rooms and toilets clean.
Communication could be better as not informed why last appointment was delayed by over an hour.
Waiting areas comfortable but hot
Gynaecology
January 29, 2019
Waiting area comfortable however very hot.
Need more space - not enough chairs.
Clean waiting area.
Air conditioning required.
Information board is not in use.
Staff are helpful.
Need more space - not enough chairs.
Clean waiting area.
Air conditioning required.
Information board is not in use.
Staff are helpful.
Waiting room too hot but staff helpful
Gynaecology
January 29, 2019
Waiting room too hot - not enough seating area. Staff helpful. Relatively clean waiting area and toilets good. No improvements required.
Parking difficult.
Parking difficult.
