Charles Road Surgery

I have been with this surgery for over 40 years, and even though I have moved out of the area I stayed with them. They provide a good service and I always manage to get an appointment when I need one, either over the telephone or face to face. There is an online service via the NHS app but I prefer direct conversation. The staff are good and they listen to what is being said. I also find the staff very helpful.

They take a long time to make appointments but okay when you see them. They're a bit of a mickey take.

They're okay, can get appointments, feel like they listen to me and do follow ups when I needed one.

This is a good surgery in general and the community midwife is good too. I can get appointments with no problems.

If I want 4 appointments they will give them to me. They're amazing. They have time for my daughter. They always ask about me too. They take my medication into account and they have helped me with my own mental health and offered support too.

I phone up and they make a same day appointment. They're amazing for patients as they answer the phones quickly and the GPs are really good as well.

Everything is fine. No issues at all.

Really good. Easy to get appointments and the receptionists are really nice. They listen to you.

It's okay but getting appointments can be quite hard on the phone. I tried to book for a blood test but I got an appointment for a month later. They are helpful however.

Getting an appointment is difficult but the GPs and support staff are wonderful.