City Hospital
Feedback Rating
Based on 838 reviews
Reviews (838)
Staff ok but need a quieter space
Accident and emergency services
January 31, 2019
Anxiety and depression - hard to be around other people (maybe have a quieter space)
Not very clean toilets (no paper towels)
Staff are ok
Not very clean toilets (no paper towels)
Staff are ok
Good staff and facilities
Accident and emergency services
January 31, 2019
Quiet
Good staff
Overall good facilities
Helpful receptionist
Good staff
Overall good facilities
Helpful receptionist
Staff are ok and helpful
Accident and emergency services
January 31, 2019
Staff are ok, helpful
Came here because GP surgery was closed
Waiting room is clean.
Came here because GP surgery was closed
Waiting room is clean.
Respectful staff but areas not clean
Accident and emergency services
January 31, 2019
Could be warner
Waiting for 20 minutes, could improved
Toilets not clean
Not clean area
Chairs not comfortable
Staff are respectful
Waiting for 20 minutes, could improved
Toilets not clean
Not clean area
Chairs not comfortable
Staff are respectful
Staff Helpful but not very clean
Accident and emergency services
January 31, 2019
Waiting area ok
Served straight away
Not very clean - could use more cleaning Staff Helpful
Chairs could be improved
Facilities ok
Served straight away
Not very clean - could use more cleaning Staff Helpful
Chairs could be improved
Facilities ok
Staff attitude is good
Outpatients
January 31, 2019
Waiting time is alright
Cleanliness is Ok
Accessibility is ok
Staff attitude is good
Not much experience
Cleanliness is Ok
Accessibility is ok
Staff attitude is good
Not much experience
Dirty seats and only expensive food available
Outpatients
January 31, 2019
The seats were terribly dirty and I found myself having to bring baby wipes with me to wipe them down. I was that disgusted with them they looked as if they had never been cleaned.
I was waiting about an hour which was difficult with a child.
Food and drink was available but at an extortionate price.
I was waiting about an hour which was difficult with a child.
Food and drink was available but at an extortionate price.
Long waiting times
Accident and emergency services
January 31, 2019
Roughly have been waiting 12 - 14 hours. 4 hours for ambulance, 4 hours in a corridor, 4 hours been seen by someone where by results haven't been given
It's not good for an 80 year old who suffers from many disabilities
Spending lots of my life waiting around in hospital or waiting for ambulances
It's not good for an 80 year old who suffers from many disabilities
Spending lots of my life waiting around in hospital or waiting for ambulances
Poor signing in process
Ear Nose and Throat
January 31, 2019
The signing in at the hospital wasn't efficient due to not being able to work it out, made appointment difficult and longer than needed.
Waited about an hour which wasn't too bad but could be better.
Waited about an hour which wasn't too bad but could be better.
Lengthy waiting times and good staff
Ear Nose and Throat
January 31, 2019
Staff are caring and supportive
Waiting times can be lengthy and would be good if patients were made aware when waiting times are in place.
Waiting times can be lengthy and would be good if patients were made aware when waiting times are in place.
