of the time they are not helpful.
Medical teams are brilliant and the nursing staffs are equally excellent and professional.
Took my six years old son 2 weeks ago for check-up. Relevant advice provided by the doctor, which is very much appreciated.
No.1 - I literally dread and avoid calling for appointments because despite ‘improving’ the call system I can be in position 1 for 15mins when calling. I know anytime I call for whatever reason it’s going to be at least 30mins of my time just trying to get through. I would literally rather sit in A&E and waste my time there trying to get seen. No.2 - I had emergency bloods done a week and a half ago...I’m still trying to get through to chase up the results which have not made it back and nothing has been done to rectify this in between. The bloods were an emergency for a reason but I’m the only one that seems interested in what’s happened with them and this is not the first time this has happened with my results not coming back and no one seeming to know anything about it or willing to do much about it.