Enki Medical Practice
Feedback Rating
Based on 88 reviews
Reviews (88)
They didn't inform me of my results
February 7, 2024
My scan results were back from the hospital 2 weeks ago and nobody informed me about it. It was only today when I came in to the reception and inquired about the results that they gave me printed copies of the results.
Appointments have improved
February 7, 2024
Appointment availability has got slightly better in the last few months. With regards to GPs it depends who you get. Some are good and some are okay. It is just luck who you get.
Staff were lovely.
February 7, 2024
I had a jelly scan on my heart. The member of staff was lovely. They had nice violin music in the background. I was seen really quickly. I had my covid jab here too and was all arranged by the doctor.
Great midwife
February 7, 2024
The midwife here is great.
Difficult to get an appointment face to face
February 7, 2024
The midwife is great but getting a GP appointment is not so good. You ring at 8:00am and they make a decision whether you can see someone face to face which I don't agree with. You get through and often there are no appointments. The doctors are good and the nurses are great. Some of the receptionists are not compassionate and some come across rude and blunt. I was moved from another surgery but I wasn't told why.
Lovely staff but hard to get an appointment
February 7, 2024
It's not as easy as it was before. I don't get immediate reactions. They are short staffed but they just tell you to go to 111 or A&E. They offer a call back service but the call hours afterwards. The staff are really good when you get through to them and the doctors are good. It's just getting the appointment that is the issue. They have an online service but there were issues with it so I never used it again.
Always helpful
January 23, 2024
They have always been helpful and give me appointments when I need to see them.
Helpful GP, difficult to see them
January 23, 2024
It is very difficult to get an appointment but the GP is always very helpful.
I wouldn't bother
January 8, 2024
Terrible. I wouldn't bother. You can barely get appointments. When you do get one you think you are sitting in front of a doctor and it's a pharmacist. I was accused of stockpiling medication. They should inform you if you are seeing someone other than a doctor.
Nice and friendly staff
January 2, 2024
I had a cardiology appointment. The service was not bad. The staff there were nice and friendly.