Reviews (13)

excellent service

August 11, 2018
very professional from receptionist to doctor. phones answered very quickly and receptionists very friendly and helpful.Doctors very caring and helpful and sympathetic , listens to your problems all the times, will treat you the best according to your needs. I will recommend this surgery to anybody.
shafir rehman

Reply from Fernbank Medical Practice

Thank you for your feedback. It is good to learn that we meet your expectations but your feedback is vital to us to ensure we keep our service provision up to the standards expected by our patients.


Provider responded

Excellent Service

August 8, 2018
I had unexplained bouts of pain and was promptly referred to the hospital where I had an operation. If I had not been referred on time, it could have made me very ill.
Anonymous

Reply from Fernbank Medical Practice

Glad to learn that we are able to help our patients successfully. We wish you all the best. Thanks


Provider responded

Very good traditional family GP practice

August 8, 2018
Appointments availible fairly quickly and usually at convenient times. Docters are good listeners, involve you in decisions, explain things well. Receptionists usually helpfull, can be bit abrupt at times
Anonymous

Reply from Fernbank Medical Practice

Our aim is to provide excellent care to all our patients at all times and appreciate all the feedback in order to hear and learn in order to continue to provide our patients with excellent service. Thank you


Provider responded

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Fernbank Medical Practice

Contact

0121 678 3800

508-516 Alum Rock Road
Ward End
Birmingham
West Midlands
B8 3HX

Location

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