Fernbank Medical Practice
Feedback Rating
Based on 18 reviews
Reviews (18)
Very nice midwife
June 11, 2024
The midwife here is very nice. Appointments and referrals to the hospital have all come through quite quickly.
No good, no appointments
June 10, 2024
Not good. No appointments. The reception are not good. You wait on the phone for 40 minutes and don't get an appointment. The GPs are good but there are more locums. The last time I had to call 111.The receptionists are so rude.
Not accessible.
June 10, 2024
Not really accessible as it's difficult to get appointments. We have to keep ringing to get one. No choice, we just have to keep trying.
Difficult to get an appointment
June 3, 2024
GPs and nurses are good but very difficult to get an appointment.
Told me I don't have pain
May 8, 2024
I have been many times for a knee problem. They keep telling me I have no pain.
Very poor
April 22, 2024
Very poor service delivery. Rude staff and no appointments at all.
Insufficient help.
March 25, 2024
No doctors, mainly paramedics. Insufficient help.
Midwife is very nice
March 6, 2024
The midwife here is very nice. Appointments and referrals to the hospital have all come through quite quickly.
They need more staff and accessibility.
October 17, 2023
I can never get an appointment. They are short staffed. They sent us to another surgery and this one is closer so it's silly to have to travel. they need to get more staff and make it more accessible.
It's a struggle to get an appointment.
October 12, 2023
Can't get appointments even when you phone at 8am. They hold you for 45 minutes and then there's no appointments. They do the same thing day in day out until you get one. When you do see the GP they are good it's just a struggle in the beginning.
