Fernbank Medical Practice
Feedback Rating
Based on 22 reviews
Reviews (22)
Insufficient help.
March 25, 2024
No doctors, mainly paramedics. Insufficient help.
Midwife is very nice
March 6, 2024
The midwife here is very nice. Appointments and referrals to the hospital have all come through quite quickly.
They need more staff and accessibility.
October 17, 2023
I can never get an appointment. They are short staffed. They sent us to another surgery and this one is closer so it's silly to have to travel. they need to get more staff and make it more accessible.
It's a struggle to get an appointment.
October 12, 2023
Can't get appointments even when you phone at 8am. They hold you for 45 minutes and then there's no appointments. They do the same thing day in day out until you get one. When you do see the GP they are good it's just a struggle in the beginning.
Really good
February 7, 2023
Really good with me, make an appointment over the phone and they’ll speak to me first over the phone and call me in if needed. They check my blood every three months and they'll call me in to have the appointment.
They're good
July 20, 2022
My mom makes appointments for me. They're good, they explain things to me so that I understand.
Refuse to answer phone in morning
August 23, 2021
Refuse to answer phone in morning, they lie about appt availability. Refuse to give prescriptions.
Okay
November 22, 2019
Okay
Okay
November 22, 2019
Okay
excellent service
August 11, 2018
very professional from receptionist to doctor. phones answered very quickly and receptionists very friendly and helpful.Doctors very caring and helpful and sympathetic , listens to your problems all the times, will treat you the best according to your needs. I will recommend this surgery to anybody.
