Forward Thinking Birmingham Blakesley Centre
Feedback Rating
Based on 23 reviews
Reviews (23)
They are really good
March 19, 2020
I have been under the service for about 4 years. They are really good, always listen and tissues available. I’ve been offered a range of services i.e. CBT, Art Therapy and they also provide me lots of medication. Difficult to get the first appointment after that it’s quite easy to get further appointments. Initially I had weekly appointments but now every three months as I am stable.
No consistency of care
March 19, 2020
I have found them hit & miss. I have been coming here for approximately 8 years. Very difficult to get an appointment and when I do get one its with different doctors so no consistency of care. The service is meant to be for vulnerable people but don’t feel its providing the service fully. When I see different doctors I get different messages and advice from them. Staff are OK but could be better , more supportive.
I found this service really helpful
March 19, 2020
This is my second visit. I found this service really helpful. They answer all my questions.
Really good service,
March 19, 2020
Really good service, never had any issue. Treatment has always been explained well. This is my last appointment before I move to adult service.
The service has been OK
March 18, 2020
The service has been OK. Everything is explained well. Been here for six years but will get discharged to adult services this year which I don’t want. I would prefer to stay here.
Limited parking spaces available
February 27, 2020
Managed to park although only limited parking spaces available. Not very clearly signposted and quite difficult to find. Had to drive up and down a few times to locate the building. Was welcomed from receptionist upon arrival. Plenty of seats in the waiting area – nice and clean. Lots of leaflets and information available.
The staff has done really well
February 27, 2020
Grandson has good days and bad days. Some days he interacts well with the doctor other days not so much but the doctors are very patient. What is disappointing is the turnover of staff. There is no consistency which in turn affects my grandson’s well being because he sees it as distraction the staff has done really well, they go above & beyond to support the whole family. Because I work they arrange appointments around me CPN visits my grandson at home.
Regular appointments
February 26, 2020
Regular appointments. My son has just started medication so our appointments is to monitor weather its working. Service has been very good. Doctor has been very helpful and offered alternative help and treatment. Whenever called about my son the doctor has responded very quickly. We are still waiting for a care worker which has been going on since Oct/Nov last year. Doctor saying we have to wait because list is long. Very happy with service and treatment.
My son gets good help here
February 26, 2020
My son gets good help here. I am here so my son gets a mental health check up.my son comes here when he gets upset and needs help. They have also visited my son at home which was very useful. No problems with service.
Really helpful
February 26, 2020
Really helpful, wide range of care and treatments. Been under them since last 7 years and never had a problem. I always attend FTB every two weeks and its always ok. Very polite and helpful staff.
