Forward Thinking Birmingham Blakesley Centre

Thank you for taking the time to provide us with your feedback. We are pleased to hear that you feel that the staff are very good, however, we are sorry that you had a long wait for your prescription on the day, We will feed this back to the team to ask them to look into ways of improving the wait for prescriptions to improve the experience for our service users. Thank you for bringing this to our attention. Best wishes, Patient Experience Team.

Dear Kathreen

Thank you for taking the time to provide us with your feedback. It is lovely to receive such positive feedback from our service users and families. We will ensure the team at Blakesley Road sees your feedback, and we are sure that they will be delighted to learn that their hard work has not gone unnoticed! We wish you and your granddaughters all the best for their future treatment.

Kind regards

Patient Experience Team

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you are disappointed with the service your daughter has received at Blakesley Road hub, and that she waited a long time for an assessment. We will ensure that the team is made aware of your concerns. Waiting times are a priority for Forward Thinking Birmingham, and we thank you for bringing this to our attention. We wish your daughter all the best for her future treatment. Kind regards, Patient Experience Team.