Good Hope Hospital
Feedback Rating
Based on 820 reviews
Reviews (820)
Had to wait hours for appointment
Orthopaedics
January 11, 2019
Waited four hours for my appointment and I was given no updates from the staff in the rehab unit. I was not offered any help.
It cost me more money, car parking and having to buy food and drink from vending machines. Should be told on arrival when there are delays.
It cost me more money, car parking and having to buy food and drink from vending machines. Should be told on arrival when there are delays.
Treatment is good, but aftercare isn't
Orthopaedics
January 11, 2019
The treatment is good, but the aftercare is not always so good, and sometimes it is really bad.
The waiting time really varies, sometimes is may take up to an hour, or sometimes very fast.
The environment is very clean and tidy.
Refreshments are available nearby.
The waiting time really varies, sometimes is may take up to an hour, or sometimes very fast.
The environment is very clean and tidy.
Refreshments are available nearby.
Overall its good
unknown
January 11, 2019
Overall its good, sometimes have to wait for 15-20 mins. Very friendly, helpful doctor, offer help /nurse. Clean and tidy environment. Machines to buy snacks/coffee shops.
It's ok
Orthopaedics
January 11, 2019
I've been waiting a long time - Over 25 minutes so far.
Very friendly, the doctors give useful recommendations.
No help given though when you are waiting to be seen.
Parking is ok, and because I have a blue badge, I don't have to pay.
It's easy and convenient to get refreshments.
The hospital is clean and environment is fairly great.
Very friendly, the doctors give useful recommendations.
No help given though when you are waiting to be seen.
Parking is ok, and because I have a blue badge, I don't have to pay.
It's easy and convenient to get refreshments.
The hospital is clean and environment is fairly great.
They have done very well
Accident and emergency services
January 11, 2019
They have done very well, I'd give them good marks, waiting area very small but neat and tidy with water and tea. ( I came In at 8.45 and in just 2hrs they have done all the test and medications given)
Very good service with poor parking
Treatment Center
January 11, 2019
From staff to waiting times and physical appearance of waiting area, I'd rate it 9/10 but for parking 1/10. We need more parking facilities on cheaper rates. Doctors and nurses are the best here and they try to help as much as they can.
Reception staff is very polite
Treatment Center
January 11, 2019
Reception staff is very polite. This place is clean & spotless, staff members on previous visits have always been very helpful.
The service received was excellent
Paediatrics/children services
January 11, 2019
We attended pediatrics with our 9 month old son and the service received was excellent. The wait was short and he was seen very fast before being admitted to a ward. The hospital toys were clean and the staff were amazing with our little boy.
Its overall positive very efficient clinical
Ophthalmology
January 11, 2019
I am coming here since last fifteen years. Its overall positive very efficient clinical team.
Extremely Helpful Staff
Cardiology
January 11, 2019
My previous experience was in September when I had a pacemaker check. It was on time and the staff were extremely helpful. We have always been satisfied. The place is clean and we really enjoy visiting. The nurses offer a lot of help. It’s really convenient to get to the hospital. We can find parking area easily but we came early to find a place to park in case we ran out of time.
