Good Hope Hospital
Feedback Rating
Based on 878 reviews
Reviews (878)
Disappointed this hospital is awful avoid
Accident and emergency services
July 10, 2025
Visited the hospital as I was stung by a bee and had a very bad reaction the ambulance crew was amazing by the way.
But the hospital, the nurses and doctors were asking all sorts of questions which we didn’t mind answering for. Then a skin specialist came to see me told them about my lumps all over my body and said you need to get them checked out. Well I'm in hospital and nothing was done. They found something my bloods and put me straight on antibiotics didn’t give me anything as to why I had to be put on them. When we did ask they kept saying my white blood cells were extremely high, nothing else, so ok. Nothings been followed up, nothing has been sorted and I’ve been scared by a local doctor saying I have skin cancer and the hospital didn’t even think to even help out or give advice.
But the hospital, the nurses and doctors were asking all sorts of questions which we didn’t mind answering for. Then a skin specialist came to see me told them about my lumps all over my body and said you need to get them checked out. Well I'm in hospital and nothing was done. They found something my bloods and put me straight on antibiotics didn’t give me anything as to why I had to be put on them. When we did ask they kept saying my white blood cells were extremely high, nothing else, so ok. Nothings been followed up, nothing has been sorted and I’ve been scared by a local doctor saying I have skin cancer and the hospital didn’t even think to even help out or give advice.
Really good
Accident and emergency services
July 9, 2025
I broke my arm and they sorted it, plastered it and everything. They were really really good.
Took good care of me
Accident and emergency services
July 9, 2025
I went to A&E and they helped me. They listened and took really good care of me.
Not really that helpful
July 9, 2025
The physio is not really that helpful. I go every 6 weeks. The nurse is great.
Long A&E waits
Accident and emergency services
July 8, 2025
You wait a long time in A&E but they see you.
I was admitted with chest pains by ambulance.
Accident and emergency services
July 5, 2025
I was treated quickly & efficiently in a very thorough way including blood tests & x-rays.I was given full feedback & felt very reassured upon departure.All staff were polite & caring.
Confused and vulnerable elderly mother
Accident and emergency services
June 30, 2025
My mother was found wandering outside her flat, at 12 pm. she is 76, just left hospital after having a stroke and sepsis. Pneumonia. Admitted to Good Hope shortly after. No one in the family was notified. Carers found her missing the next day, searched everywhere and police were called. They found her at the hospital the next morning. After 9.30 am. Sister on ward very defensive saying we only notify if very serious. My mother was having hallucinations. They had all of our contacts. Nurse first said she came from a care home, when she lives independently. Can't fault the care she gets, but surely making a single call to let family know an extremely vulnerable pensioner is in their care is not too much trouble. Will be making an official complaint.
They didn't mess around
Accident and emergency services
June 24, 2025
I had to wait but not for long as it was my heart. They didn't mess around. Looked after me for four days and then I was discharged. I have hypertension.
3 CT scans
Imaging
June 24, 2025
I've had 3 CT scans over the last 3 months and they haven't picked up anything from them.
Excellent
Accident and emergency services
June 20, 2025
We was on CDU, from the moment we stepped on the ward, the HCA was absolutely amazing the smile to make you feel welcome not just to us but the whole ward and team. She was rushed off her feet but made sure everyone was happy
