staff for help. Staff had no name badges so it wasn’t clear who was who and doing what. Some staff had long / false nails which is not hygienic at all. Long wait to get seen with very little communication. Could do with a board or screens to inform patients more. One of the nurse was kind and helpful and did try to speed up things.
waiting for a bed from 5pm on the Monday and was still waiting for a bed to be available on Tuesday evening at 9pm. I was really surprised with the length we had to wait, but staff were really nice, always checking to find out if she was comfortable. We were all tired but were disappointed with the waiting time and the noise sick people had to listen to while they waited. Staff did a good job with the care in which she received once a ward was found.