I know and can see how busy they are. I've been here four times previously and overall the staff and the care is very good. The hospital is clean and tidy.
support. They are here to welcome me all the time, and provide quality support, help and information.
Bright clean and welcoming areas with sweet staff members
Response from Project Experience, Good Hope Hospital
Responded: 19.02.19
Dear Anonymous
Thank you for taking the time to post your comments regarding your treatment at Good Hope Hospital. It is lovely to read such positive comments and I am very pleased that you had such a good patient experience.
Staff are nice and helpful. Parking is terribly expensive. For an appointment lasting 10 minutes, it usually takes 3 hours from arriving at the hospital to leaving it.
Response from Project Experience, Good Hope Hospital
Responded: 19.02.19
Dear Anonymous
Thank you for taking the time to post your comments regarding your recent patient experience at Good Hope Hospital. I am very sorry to learn of your experience whilst you were an outpatient and the impression that it has left.
All feedback is used by the Patient Experience Team to identify themes and trends across the organisation to highlight areas of improvement and areas of excellence. Your comments have been forwarded to the Patient Experience Team. Once again thank you for taking the time to post your feedback, it is most appreciated.
Over several days have spent many many hours trying to get through to ward 11 at Good Hope -no one ever answers the phone!!!! Was on for 2 hours this...
Over the years I have had 2 hospital stays and 2 clinic appointments here. The hospital stays were horrendous, one in particular where I was left in a side room...
