hear a few bad nurses degrade a gentleman, who obviously was extremely old and wore a nappy! For a nurse to shout so all could hear, how he had done a number 2 at least 5 times, to then ask him... can’t you smell it? I can smell it can’t you? Extremely embarrassing disgusting behaviour from a nurse who is paid to care!! Needs retraining in my opinion... I am so glad my grandad has been moved! As I do not know how he was treated when we wasn’t there!
4 weeks and been delighted at the friendliness of staff and efficiency of the department. On both occasions I waited less than 5 minutes and was seen before my appointment time! I was seen both times by the same Dr, who has a kind, understanding manner. On the second occasion he had to do guided biopsy on me and was careful, thorough and competent, giving good explanations of what to expect and the opportunity to ask questions.
I am very happy with my experience of our services at Good Hope! Top marks!