Good Hope Hospital
Feedback Rating
Based on 820 reviews
Reviews (820)
Arranged an appointment at UTC
Accident and emergency services
March 5, 2025
I went to A&E about six months ago with my son as he was having issues with his bowels. I thought it wasn't normal. When we turned up it was absolutely chocka but they asked what was wrong with him and when I told them they said if I was happy to wait then they would arrange an appointment the next day at Warren Farm urgent treatment centre at 9PM.
Brilliant at endoscopy
March 5, 2025
It was brilliant at endoscopy. They were just so quick, so efficient. Everything was thorough and although quick it didn't feel rushed.
No cardiologist in the building.
Accident and emergency services
March 4, 2025
My daughter has dilated cardiomyopathy. It is genetic. She is only 20. When she had pain from hypertension and we went to A&E we were there 14 hours (including overnight sitting in chairs she was 'admitted' but there were no beds). We waited to see a cardiologist. There wasn't one in the building. After a shift changeover a consultant saw my daughter and told her she didn't have heart issues as she was only 20. Didn't read her notes or listen to what she tried to say (which is surely page 1 of basic medicine) Sent her home. Then wrote up different notes after a cardiologist had clearly, eventually, seen a record of my daughter's obs. Two weeks later we had to return, very reluctantly and the wait was 16 hours this time. My daughter had blood pressure in the 200s the whole time, really dangerous and life threatening. The nurse who triaged her could not spell cardiomyopathy. She put anxiety instead and my daughter was overlooked for hours while the emergency doctor was unaware and so did not prioritise her. When she eventually saw an actual doctor there was great concern and thorough testing done very rapidly.
Don't check medication
Cardiology
March 4, 2025
Two cardiologists a Myasthenia Gravis consultant. Cardiologists do not check if I can have meds they prescribe and appear disinterested when I ask anything. Constantly told to "read leaflets in prescription package". None appear to read notes....or discuss anything with each other.
Brilliant
Accident and emergency services
February 26, 2025
My elderly mother 95 yrs was treated so kindly by a sister in A & E
Then a sister and the nurse practitioner in minors were excellent. Kind and patient.
Then a sister and the nurse practitioner in minors were excellent. Kind and patient.
It's alright
February 19, 2025
It's alright, parking could be better and not so far away. The staff are alright. It can be quite a wait.
Excellent care and treatment
Ophthalmology
February 18, 2025
The care by the consultant for the treatment of my glaucoma is excellent.
Very kind staff at x-ray
Imaging
February 18, 2025
Very kind and helpful staff at x-ray for my hand and knees.
Excellent treatment
Ophthalmology
February 18, 2025
I am treated there for glaucoma and had both my cataracts done. Excellent treatment.
Excellent
Cardiology
February 18, 2025
I was treated at cardiology for a heart attack. I received excellent care and treatment.
