Reviews (875)

Disorganised

Imaging
April 29, 2025
Disorganised and no privacy. Too many x-ray departments.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Best wishes

Patient Experience Team


Provider responded

Good communication

Imaging
April 29, 2025
Very good. Good communication.
Anonymous

Reply from Good Hope Hospital

Thank you for the taking time to leave feedback about your care at Good Hope Hospital Birmingham - apologies for the delayed response. We really appreciate hearing positive comments regarding the services we provide.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Kind regards,

Patient Experience Team


Provider responded

Fantastic

Cardiology
April 29, 2025
Fantastic, a good service.
Anonymous

Reply from Good Hope Hospital

Thank you for the taking time to leave feedback about your care at Good Hope Hospital Birmingham - apologies for the delayed response. We really appreciate hearing positive comments regarding the services we provide.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Kind regards,

Patient Experience Team


Provider responded

It's a long wait in A&E

Accident and emergency services
April 29, 2025
I have been waiting at A&E for 5 hours and only a nurse has seen me so far to insert a cannula. It's a long wait.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, the wait time was unsatisfactory.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Best wishes

Patient Experience Team


Provider responded

Take good care of me

April 29, 2025
I am being treated for sleep apnoea and they have taken good care of me.
Anonymous

Reply from Good Hope Hospital

Thank you for the taking time to leave feedback about your care at Good Hope Hospital Birmingham - apologies for the delayed response. We really appreciate hearing positive comments regarding the services we provide.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Kind regards,

Patient Experience Team


Provider responded

Very attentive and helpful

Outpatients
April 29, 2025
Very attentive and helpful. I can easily get appointments too.
Anonymous

Reply from Good Hope Hospital

Thank you for the taking time to leave feedback about your care at Good Hope Hospital Birmingham - apologies for the delayed response. We really appreciate hearing positive comments regarding the services we provide.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Kind regards,

Patient Experience Team


Provider responded

Always a long wait for bloods

Outpatients
April 29, 2025
I come for bloods every 6 months and there is always a long wait and staff are always in a hurry.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about Good Hope Hospital - Apologies for the delayed response. We are really sorry to hear that you have experienced unsatisfactory wait times on multiple visits to Good Hope Hospital.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Best wishes

Patient Experience Team


Provider responded

Everything was sorted out

Accident and emergency services
April 29, 2025
I had to wait 5 hours but they examined me properly and everything was sorted out.
Anonymous

Reply from Good Hope Hospital

Thank you for the taking time to leave feedback about your care at Good Hope Hospital Birmingham - apologies for the delayed response. We are happy to hear you received appropriate care during your visit, but we apologise about the unsatisfactory wait time on this occasion.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Kind regards,

Patient Experience Team


Provider responded

Cancelled as they had no interpreters

April 29, 2025
My appointment got cancelled today because they didn't have any interpreters.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that your recent appointment was cancelled as there wasn't an interpreter available.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Best wishes

Patient Experience Team


Provider responded

It has helped me

April 29, 2025
I was referred for both physiotherapy and hydrotherapy here. They have both provided good support and it has helped me too. The staff are good.
Anonymous

Reply from Good Hope Hospital

Thank you for the taking time to leave feedback about your care at Good Hope Hospital Birmingham - apologies for the delayed response. We really appreciate hearing positive comments regarding the services we provide.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/give-feedback/

Kind regards,

Patient Experience Team


Provider responded

Leave your Feedback


Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

Share this rating