Good Hope Hospital
Feedback Rating
Based on 865 reviews
Reviews (865)
Waits can be long
Outpatients
March 5, 2025
Waiting times can be long. At x-ray it is long but it's fine. I come here for check ups after a heart valve problem and have to take medication. No problems though.
Quick and lovely staff at x-ray
Imaging
March 5, 2025
I went to x-ray today after being referred by my GP. I was in and out quickly. The staff were lovely and said that they didn't see anything but would send the result to the GP to discuss at another time.
As good as it could be
March 5, 2025
I went to endoscopy and it was good and I didn't wait too long. It was as good of an experience as it could be.
I give them 5 stars at x-ray
Imaging
March 5, 2025
We have come to x-ray after 4 weeks to check how my daughter's arm is healing after breaking it at school. I give them five stars.
Great
Accident and emergency services
March 5, 2025
We were told to go to the children's A&E as my daughter had swelling on her arm after a fall at school. They sent her for an x-ray after a bit of a wait and it was confirmed that it was broken and she was sent to be plastered. She loved that part. They were great.
Arranged an appointment at UTC
Accident and emergency services
March 5, 2025
I went to A&E about six months ago with my son as he was having issues with his bowels. I thought it wasn't normal. When we turned up it was absolutely chocka but they asked what was wrong with him and when I told them they said if I was happy to wait then they would arrange an appointment the next day at Warren Farm urgent treatment centre at 9PM.
Brilliant at endoscopy
March 5, 2025
It was brilliant at endoscopy. They were just so quick, so efficient. Everything was thorough and although quick it didn't feel rushed.
No cardiologist in the building.
Accident and emergency services
March 4, 2025
My daughter has dilated cardiomyopathy. It is genetic. She is only 20. When she had pain from hypertension and we went to A&E we were there 14 hours (including overnight sitting in chairs she was 'admitted' but there were no beds). We waited to see a cardiologist. There wasn't one in the building. After a shift changeover a consultant saw my daughter and told her she didn't have heart issues as she was only 20. Didn't read her notes or listen to what she tried to say (which is surely page 1 of basic medicine) Sent her home. Then wrote up different notes after a cardiologist had clearly, eventually, seen a record of my daughter's obs. Two weeks later we had to return, very reluctantly and the wait was 16 hours this time. My daughter had blood pressure in the 200s the whole time, really dangerous and life threatening. The nurse who triaged her could not spell cardiomyopathy. She put anxiety instead and my daughter was overlooked for hours while the emergency doctor was unaware and so did not prioritise her. When she eventually saw an actual doctor there was great concern and thorough testing done very rapidly.
Don't check medication
Cardiology
March 4, 2025
Two cardiologists a Myasthenia Gravis consultant. Cardiologists do not check if I can have meds they prescribe and appear disinterested when I ask anything. Constantly told to "read leaflets in prescription package". None appear to read notes....or discuss anything with each other.
Brilliant
Accident and emergency services
February 26, 2025
My elderly mother 95 yrs was treated so kindly by a sister in A & E
Then a sister and the nurse practitioner in minors were excellent. Kind and patient.
Then a sister and the nurse practitioner in minors were excellent. Kind and patient.