Good Hope Hospital

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Based on 865 reviews
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NHS patients accepted

Reviews (865)

Unhelpful and limited support

Maternity
March 18, 2025
My maternity experience here was very bad. Staff were unhelpful and very limited support was provided.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

Wrong diagnosis (should be 0 stars)

Accident and emergency services
March 11, 2025
Was in pain for hours, lady who was taking my blood pressure said my symptoms sounded like gallstones. I finally seen junior doctor she said she thinks I just had a sickness bug which I had for months, I told her I want a scan doing and she said no. I now yesterday had gallbladder removal at Solihull hospital in which the surgeon said I had a gallbladder stone stuck in my bile duct for a long time and that my gallbladder had not been functioning for a while … this could of led to an abscess… should be called no hope instead of good hope and I feel as though I should be suing the doctor that discharged me that day and didn’t get me checked properly despite me begging and crying to have a scan as I know that it was something other than a sickness bug. I was struggling to breath, had flushes, sicky feeling, discomfort not matter how I sat, everything I had symptoms of indicated to gallstones on the NHS page and the qualified doctor dismissed me!
Chelsea madden

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit to GHH, our care fell short of our usual standard, resulting in you having to visit Solihull Hospital to have your gallbladder removed.
We wish you a speedy recovery.
If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

Kind and helpful staff

Imaging
March 11, 2025
I had my CT scan at Good Hope. The staff were kind and helpful.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Good

Accident and emergency services
March 11, 2025
The overall experience has been good here at A&E.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the A&E department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Good at respiratory

Outpatients
March 11, 2025
I went for a check up at respiratory and it was good. The doctor was good and I was seen on time, straight away and they communicate so well with us.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the respiratory clinic.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Can't complain

March 5, 2025
I have used physiotherapy before and I can't complain about anything there.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in Physiotherapy Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Waited for an x-ray

Imaging
March 5, 2025
I think I have a fracture and I had to wait on the waiting list for an appointment.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Not good at the pharmacy

March 5, 2025
The outpatient pharmacy isn't good. Sometimes medication is missing and they told me to re-use my syringe for the antibiotics I'm taking.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard that you received from the outpatient pharmacy.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

Everything is fine

Imaging
March 5, 2025
I have an issue with my foot, not sure what it is. I'm here for an x-ray. Everything is fine here but not great.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at in the x-ray department. We hope you make a full recovery.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Here for a scan

Cardiology
March 5, 2025
I'm here for a nuclear heart scan as I have hypertension and I get breathless whilst walking.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in Cardiology. We are sorry to hear that the hypertension is having such a negative in your physical health.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

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Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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