Good Hope Hospital
Feedback Rating
Based on 865 reviews
Reviews (865)
Not too bad
Outpatients
March 25, 2025
Not too bad. I went the other week for my back and they wanted to operate but they have sent me to hydrotherapy and physio. They keep saying to carry on with what I'm doing.
Big up to reception staff very helpful
Accident and emergency services
March 25, 2025
Coming in to hospital was dealt fairly by triage, but siting in the ambulance assessment area I witnessed a doctor pulling a cannula out of a patient with no gloves on and he was hurting him. No communication, treating him like a object. My partner has been waiting for bloods come in for suspected twisted bowel. When speaking with a member of staff he was told they will get to you eventually. Where is the communication? With these people, patients are treated like something they walked in that morning. It’s disgusting.
No follow ups or blood tests
March 25, 2025
Long covid gave me an overactive thyroid and I was referred to an endocrinologist. Eventually, in June last year after waiting about a year, I had phone appointment with the endocrinologist which my career supported me with. He did agree that I have hypothyroidism due to long covid. I'm on medication but I was supposed to have a follow-up appointment to months later and I am still on the waiting list. I have not had any blood tests for any reason including to check my thyroid levels since June, which is almost a year ago. I feel as though I have just been left to get on with things myself and basically to rot. Nobody cares about me whatsoever in the medical profession. They make you feel like you are exaggerating or a nuisance. When you have many severe physical and mental health conditions as well as being autistic you already feel like you are a nuisance. It does not help your mental well-being when you feel disregarded and disbelieved.
Rude
unknown
March 21, 2025
I rang the number my doctors gave me after waiting over 3 months to be met by a rude woman in good hope. Then I rang again..To another woman to hang up on me, before I explained the full story of me. Waiting 6 months for an endoscopy. Oh maybe it’s just a stomach ulcer and it’ll burst.
Excellent care
Cardiology
March 19, 2025
I had bypass surgery and the care during and after was excellent.
Misdiagnosed TB and it was cancer
March 19, 2025
For five years my father was treated for TB and in the end he was diagnosed with cancer. It's so bad.
Misdiagnosed at A&E
Accident and emergency services
March 19, 2025
They misdiagnosed my daughter. She had tonsillitis and they insisted there was an issue with her pancreas.
A 2 hour wait for blood tests
Outpatients
March 19, 2025
My daughter had to have a blood test and we waited for 2 hours. Which is bad.
Quick and effective
Accident and emergency services
March 19, 2025
Very quick and effective. They helped me with my mental health issues and referred me to other organisations.
Seen straight away
Accident and emergency services
March 19, 2025
I went to A&E with a fractured ankle and was seen straight away. Good care was provided.