Good Hope Hospital
Feedback Rating
Based on 820 reviews
Reviews (820)
A good A&E doctor
Accident and emergency services
March 26, 2025
I had a loose disc in my lower back and went to A&E. I was seen by a good doctor. They said it will heal within 6 weeks by itself but it took 6 months. I can't fault them for that though.
Treated her so well
Paediatrics/children services
March 25, 2025
Children's A&E is amazing. They're fast, focus on the kids and you're not just in and out. We were there for 3 weeks as daughter had a head injury. They treated her so well and they really focused on her and got her comfortable for treatment.
They bend over backwards for you
March 25, 2025
I just came out of hospital, I was in there for 2 weeks. It was good and I was looked after and cared for. They bend over backwards to make sure you get the best care.
They've been good
Outpatients
March 25, 2025
They have been good at occupational therapy. They're helpful at getting adaptations at home.
A 2 hour wait for an appointment
Outpatients
March 25, 2025
They arranged a follow up appointment. I waited 2 hours and when I went in they said I had coeliac, that was his conclusion and it took him 10 minutes to say that after a 2 hour wait.
Not too bad
Outpatients
March 25, 2025
Not too bad. I went the other week for my back and they wanted to operate but they have sent me to hydrotherapy and physio. They keep saying to carry on with what I'm doing.
Big up to reception staff very helpful
Accident and emergency services
March 25, 2025
Coming in to hospital was dealt fairly by triage, but siting in the ambulance assessment area I witnessed a doctor pulling a cannula out of a patient with no gloves on and he was hurting him. No communication, treating him like a object. My partner has been waiting for bloods come in for suspected twisted bowel. When speaking with a member of staff he was told they will get to you eventually. Where is the communication? With these people, patients are treated like something they walked in that morning. It’s disgusting.
No follow ups or blood tests
March 25, 2025
Long covid gave me an overactive thyroid and I was referred to an endocrinologist. Eventually, in June last year after waiting about a year, I had phone appointment with the endocrinologist which my career supported me with. He did agree that I have hypothyroidism due to long covid. I'm on medication but I was supposed to have a follow-up appointment to months later and I am still on the waiting list. I have not had any blood tests for any reason including to check my thyroid levels since June, which is almost a year ago. I feel as though I have just been left to get on with things myself and basically to rot. Nobody cares about me whatsoever in the medical profession. They make you feel like you are exaggerating or a nuisance. When you have many severe physical and mental health conditions as well as being autistic you already feel like you are a nuisance. It does not help your mental well-being when you feel disregarded and disbelieved.
Rude
unknown
March 21, 2025
I rang the number my doctors gave me after waiting over 3 months to be met by a rude woman in good hope. Then I rang again..To another woman to hang up on me, before I explained the full story of me. Waiting 6 months for an endoscopy. Oh maybe it’s just a stomach ulcer and it’ll burst.
Excellent care
Cardiology
March 19, 2025
I had bypass surgery and the care during and after was excellent.
