Iridium Medical Practice

Quite difficult, I think getting in touch over the phone not too much of a problem. Just getting an appointment can take 2 weeks not for when you're ill on the day.

I can easily get an appointment, they're really accessible and dependable. I know I can call them and they'll sort me out.

Quite accessible, waiting times when going to see doctor in surgery can be long but that’s understandable.

I rang at 8:30am, spoke to the receptionist and told her I thought I had a chest infection. They told me to come into the surgery. I saw an advanced nurse practitioner who was confident in their diagnosis , listened to my chest, took my temperature and said it was a chest infection. They asked if it had happened before and asked what I was prescribed, and they gave me medication, steroids, an inhaler and antibiotics.

Repeat prescriptions at the doctors, the names are tricky and hard to understand what's on the forms, and I would like help with filling out the forms. I would prefer letters to come to my house and not on my phone as I can miss them easily. My daughter will help me read them.

They are really good, if you exaggerate you get an appointment.

Generally not too bad. Can get phone calls or face to face appointments and have sometimes got me in the same day.

I sprained my ankle a year ago and still they have not done anything - no X-rays or any referral. I am still in pain but its useless to go there.

They have provided good support for my son who has special needs.

My surgery is Iridium practice and each of the 3 times I went for vaccination, there were no queues. Literally in and out within 5 mins. (Aside from the 15 min waiting time after the jabs). All in all, a good experience and for me personally, no issues with either the jabs or the surgery and it’s staff.