Iridium Medical Practice

All good

Excellent service

It was a friendly service and I was treated well, the nurse was very friendly and gentle and informed me of possible side effects

Poor. It is very difficult to get an appointment, even harder to get a diagnostic referral when the Dr's dont know what to do next. Also the staff who answer the phone lines can come across as extremaly short and rude. Getting a repeat prescription is done by email but you get no confirmation or notice from the GP to acknowledge the prescription is signed and sent to my local pharmacy. Thankfully my local pharmacy texts me when they receive the prescription now thankfully they are more reliable.

I have suffered with osteoarthritis for many years and was left to just get on with it. This practice has gone out of its way to improve my quality of life can thank them enough

Vetted by the reception team. Then a GP Telephone consultation with a prescription put through to my local chemist.

I’ve suffering with high BP for over a year and have had three 24 hours monitor checks. The surgery have sent me to hospital and they diagnosed High BP and I have been back and fourth with this condition and it has contributed towards other health conditions. Every health care professional is concerned yet the pharmacist overrides any decision to offer me medication. I am at my wits end and yet I have been advised I need to carry out another 24 monitor check before they can make a decision.
I had a blood test today and was offered an MMR booster at which point I would have to book another appointment with a nurse to have it done. I asked her why she was unable to it and she said she was only allowed to do the blood test today. She was so concerned with my BP as it was very high that she booked an urgent appointment to see the in-house pharmacist.

Good

Good

Good