Karis Medical Centre
Feedback Rating
Based on 70 reviews
Reviews (70)
Very happy with them
September 30, 2021
Very happy with them.
Was referred medication
September 30, 2021
Was referred medication for my mental health, told to read books and by harder with selfcare.
Amazing service
September 30, 2021
Amazing service, doctors are very helpful.
Very difficult to get an appointment
September 1, 2021
Unhelpful staff and very difficult to get an appointment.
Very good
August 31, 2021
Very good and supportive.
Still difficult to get an appointment
August 27, 2021
Getting an appointment is still difficult. You have to phone and be triaged and they recently changed the time to call for a GP to call back without letting patients know so my husband was nearly denied medical treatment. He had a serious case of cellulitis which has resulted in a 7 day hospital stay. Fortunately, he was asked to send photographs and the GP, on seeing him, sent him straight to hospital. Someone less persistent in their request may have ended up very ill. The reception staff are not always helpful and rarely friendly. No matter how busy they are, it costs nothing to smile down the phone and be nice.
Difficult to get an appointment
August 7, 2021
Hard to get a face to face appointment
Terrible reception staff
June 1, 2021
The receptionists are extremely rude, they do not understand the concept of professionalism nor care. A kind word and manners go a long way especially when working with patience who are suffering due to illness which in turn affects mental health. The last thing a sick individual needs is to be faced with a receptionist who has no manners, no sympathy and is unprofessional. This clinic has a lot of potential if it weren't for the current staff. It's a shame as this was not the case some years ago where reception staff were a lot nicer.
Also there is a lot of Christian literature scattered across the clinic. This is extremely offensive and unprofessional to people who follow other faiths. Not sure what the link between Christianity and the NHS could be?
Also there is a lot of Christian literature scattered across the clinic. This is extremely offensive and unprofessional to people who follow other faiths. Not sure what the link between Christianity and the NHS could be?
The best GP practice
April 22, 2021
The best GP practice . Extremely high care and professional standards. Excellent customer service from reception first point of call. GP calls back within the hour . Any medication needed gets assessed and sent to pharmacy straight away.
It was more convenient to speak remotely
April 15, 2021
During the pandemic I have needed to consult the doctor, and have found it simple and effective to book a phone appointment/receive a call back from the GP. As I have an ongoing relationship with my doctor, it was easy to speak to her, and it was more convenient to speak remotely as well as reducing my anxiety of going into a shared indoor space.