Karis Medical Centre

I am satisfied by the care provided.

I have issues with my stomach by over one year and half and in all this time they haven’t been able to set an appointment to the hospital so I can find out exactly what’s wrong.Last time when I’ve called the doctor to prescribe me the medication (which I’m not sure why I’m taking it since nobody knows what’s wrong with me) he forgot to do it (and I’m sure that he forgot to make me an appointment to the hospital since 4 months already passed since I’ve asked him,again,to make me an appointment and I didn’t received any answer )and I had to waste again the next day one hour at the queue on the phone a rude receptionist answered and set an appointment with the GP only to remind him about my prescription.I’m more than disappointed and they are just playing with my health and I’m not sure if it’s racism because they do everything in their power to make me not to disturb them with my health issues!

Unable to get an appointment for 10 days even when saying I was having a mental health crisis.

During the pandemic my care has remained excellent been supported throughout lockdown by gp spiritual guidance nurses h.c.a

Very happy with them.

Was referred medication for my mental health, told to read books and by harder with selfcare.

Amazing service, doctors are very helpful.

Unhelpful staff and very difficult to get an appointment.

Very good and supportive.

Getting an appointment is still difficult. You have to phone and be triaged and they recently changed the time to call for a GP to call back without letting patients know so my husband was nearly denied medical treatment. He had a serious case of cellulitis which has resulted in a 7 day hospital stay. Fortunately, he was asked to send photographs and the GP, on seeing him, sent him straight to hospital. Someone less persistent in their request may have ended up very ill. The reception staff are not always helpful and rarely friendly. No matter how busy they are, it costs nothing to smile down the phone and be nice.