Reviews (20)

Arranged for physio at home

unknown
June 10, 2024
They assessed me and said that I didn't need any help from them and that I was okay. They arranged some physiotherapy. They came out to my house and that was helpful.
Anonymous

Reply from Moseley Hall Hospital

Thank you for telling us about your experience, your feedback is very much appreciated and will be shared with staff. If you'd like to tell us more, you can contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

Some people should not be carers

unknown
May 28, 2024
I had a bad experience here. Some of the staff should not be carers. The doctor accused me of suicidal thoughts and it wasn't true.
Anonymous

Reply from Moseley Hall Hospital

Thank you for your feedback and we are so sorry you did not have a positive experience at Moseley Hall Hospital. If you would like us to look into this in more detail, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

Refused discharge

March 25, 2024
He was in for 3 weeks and bed bound. They refused to send him home until he had a care package in place.
Anonymous

Reply from Moseley Hall Hospital

Thank you for taking the time to provide us with your feedback, and we are very sorry for your loved one's experience. If you would like to tell us more about the discharge process at Moseley Hall Hospital, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

It felt like a prison

February 7, 2024
I was locked in all day and wasn't allowed out. The care was good but it was like being in prison. I just couldn't go about as I pleased.
Anonymous

Reply from Moseley Hall Hospital

Thank you for your feedback, and we are very sorry that your experience was not positive. If you would like to discuss this in more detail, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855.


Provider responded

Well informed

unknown
January 22, 2024
Recently I was treated here by the consultant at the assessment and treatment unit. He was super good, well informed and very helpful. He explained all the issues with me in detail.
Anonymous

Reply from Moseley Hall Hospital

Thank you so much for your kind feedback, it's very much appreciated and will be shared with the team.


Provider responded

Some should not be in the job.

October 16, 2023
I was on the psychiatric ward and some of the staff should not be in the job that they are in. I felt some of the staff were cruel. Some were lovely.
Anonymous

They looked after me very well

October 9, 2023
I went there for mental rehab for 3 months after my brain surgery. They looked after me very well.
Anonymous

They were brilliant.

October 2, 2023
They were brilliant, except for one. All in all they were really good. They discharged me once I told them I was ready.
Anonymous

Did a MRI scan

May 22, 2023
Found out I had a mini stoke, did a MRI scan and came back that I had a bleed on the brain.
Anonymous

For rehabilitation

March 16, 2023
For rehabilitation, was there from January for few weeks. Couldn’t walk or lift my arms, moved from Good hope to there. Had a blood infection and was send to QE. Had 2 scans and then ended up on a drip, once I was better I was sent back .
Anonymous

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Moseley Hall Hospital

Contact

0121 466 6000

Alcester Road
Birmingham
West Midlands
B13 8JL

Location

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