Reviews (400)

Happy with the carers

June 17, 2025
Carers are good and he is happy with them. They respect him and he feels safe.
Anonymous

Reply from NDH Care Ltd

Thank you for your kind feedback. We are delighted to hear that you are happy with the care provided and that our carers are treating you with the respect you deserve. Ensuring that you feel safe and well-supported is our top priority, and we are pleased to know that we are meeting your expectations.

If there is anything else we can do to further support you, please don’t hesitate to let us know.

Thank you once again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Very good carers

June 17, 2025
My carers are very good.
Anonymous

Reply from NDH Care Ltd

Thank you for your kind feedback. We are pleased to hear that you find your carers to be very good. Your satisfaction is important to us, and we are committed to providing the best care possible.

If there is anything else we can assist you with or any areas where we can improve, please don’t hesitate to let us know.

Thank you once again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Outstanding and quality care giving by carer

June 17, 2025
The carers are exceptional. They support my mom with walking safely and patiently, always encouraging her gently. Their attention to her hygiene, proper use of PPE, and respectful communication is impressive. They are reliable, professional, and truly compassionate. We feel very fortunate to have such dedicated carers looking after her.
Jayne

Reply from NDH Care Ltd

Dear Jayne,

Thank you so much for your wonderful feedback. We are truly grateful to hear that you find our carers to be exceptional and that they are providing outstanding care to your mom. It’s fantastic to know that they are supporting her safely, patiently, and respectfully, ensuring her comfort and dignity at all times.

We take great pride in maintaining the highest standards of hygiene, PPE usage, and communication, so it’s heartening to know that these efforts are making a positive impact. Your comments about the carers’ reliability, professionalism, and compassion mean a lot to us, and we are glad to hear you feel fortunate to have such dedicated carers looking after your mom.

If there’s anything more we can do to support you or your mom, please don’t hesitate to reach out.

Thank you once again for your kind words.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Outstanding, caring, and professional carers

June 17, 2025
The carers who come to look after my mom are truly outstanding. They treat her with such kindness, dignity, and respect, and it's clear that they genuinely care about her well-being. They maintain the highest standards of hygiene and always wear their PPE properly, which gives us great peace of mind. Communication with both my mom and the family is excellent—they always keep us informed and are happy to answer any questions. They are punctual, professional, and go above and beyond in their duties. We are incredibly grateful for the compassionate and dedicated support they provide every day. Their presence makes a huge difference in our lives.
Hamad

Reply from NDH Care Ltd

Dear Hamad,

Thank you so much for your kind and detailed feedback. We are truly touched by your words and are so pleased to hear that you find our carers to be outstanding, caring, and professional. It means a great deal to us that your mom is treated with the kindness, dignity, and respect she deserves, and that you feel confident in the high standards of hygiene and PPE usage our team maintains.

We are also glad to hear that the communication between the carers, your mom, and your family has been excellent. Keeping you informed and addressing any questions you may have is always a priority for us, and we are happy to know this has been beneficial.

Your recognition of the carers' punctuality, professionalism, and willingness to go above and beyond is greatly appreciated. We strive to provide compassionate and dedicated support every day, and it’s heartwarming to know that their presence has made such a positive difference in your lives.

If there is anything else we can do to support you and your family, please don’t hesitate to let us know. Thank you once again for your wonderful feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Very satisfied with the service

June 17, 2025
I am very satisfied with the service provided. I would recommend any Asian patients to use them.
Anonymous

Reply from NDH Care Ltd

Thank you so much for your kind feedback. We are thrilled to hear that you are very satisfied with the service we provide. Your recommendation means a great deal to us, and we’re grateful for your trust.

We strive to offer the best possible care to all our service users, and it’s heartwarming to know that we’ve met your expectations. If there is anything further we can do to support you or improve our service, please don’t hesitate to reach out.

Thank you again for your positive comments, and for considering us for your care needs.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Kind, patient and caring

June 17, 2025
All is well. Excellent service. Kind, patient and caring. Always listen to any concerns and addresses them.
Anonymous

Reply from NDH Care Ltd

Thank you for your kind words and positive feedback. We are thrilled to hear that you are happy with the kind, patient, and caring service provided by our team. We pride ourselves on always listening to concerns and addressing them promptly, and we’re pleased to know that this approach is making a difference in your experience.

Your satisfaction is important to us, and we will continue to ensure we provide the best possible care. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Thank you once again for your feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Happy with NDH care

June 17, 2025
We are happy with NDH. My father tells them what is to be done. Only problem is sometimes when they are running late we are not informed and I have to call and ask.
Anonymous

Reply from NDH Care Ltd

Thank you for your kind feedback. We are pleased to hear that you are happy with the care provided by NDH Care and that your father feels comfortable communicating his needs to our team.

We also appreciate you bringing to our attention the issue with late arrivals. We understand how important it is to be kept informed, and we apologize for any inconvenience caused when communication has not been timely. We are working on improving this aspect of our service and will ensure that our team keeps you updated in the future regarding any delays.

If there’s anything else we can do to improve your experience, please don't hesitate to reach out. Your feedback is valuable to us as we continue to improve our service.

Thank you again for sharing your thoughts.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

They brighten up my mood

June 17, 2025
My carers are very kind and caring. They help me everyday and brighten up my mood.
Anonymous

Reply from NDH Care Ltd

Thank you so much for your lovely feedback. We are thrilled to hear that our carers are not only kind and caring but that they are also able to brighten up your mood every day. It’s always wonderful to know that the care we provide makes such a positive impact.

Your satisfaction and well-being are our top priorities, and we are grateful for the trust you’ve placed in us. If there is anything more we can do to support you, please don’t hesitate to reach out.

Thank you again for your kind words.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

All good

June 11, 2025
All good, no issues.
Anonymous

Reply from NDH Care Ltd

Thank you for your feedback. We’re pleased to hear that everything is going well and that there are no issues. Your satisfaction is important to us, and we will continue to ensure that we maintain high standards of care.

If you have any further thoughts or concerns in the future, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Happy with the carers

June 11, 2025
I'm happy with the carers. My only problem is if new carers come they should be informed that there are two large dogs so they don't care about the dogs when they come.
Anonymous

Reply from NDH Care Ltd

Thank you for your valuable feedback. We are pleased to hear that you are happy with the carers. We strive to provide the best possible care and appreciate your trust in our team.

Regarding the concern with the dogs, we understand how important it is for the carers to be aware of the pets in the household. We will ensure that all new carers are informed about the dogs and any other specific needs or preferences before their visit. This will help ensure that they feel comfortable and can provide the best care without any concerns.

If there’s anything else we can do to further improve your experience, please don’t hesitate to let us know.

Thank you again for your feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

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NDH Care Ltd

Contact

0121 448 0568

Suite 06, Elite House,
70 Warwick Street,
Birmingham
UK
B12 0NL

Location

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