Reviews (400)

Good carers

June 11, 2025
They're good carers.
Anonymous

Reply from NDH Care Ltd

Thank you for your feedback. We are pleased to hear that you find our carers to be good. Your satisfaction is important to us, and we are committed to maintaining the high standards of care that you expect.

If there is anything further we can do to assist you, please don’t hesitate to let us know.

Thank you again for your kind comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Dedicate and cheerful carers

June 11, 2025
The carers that have come in to care for my husband have been dedicated, cheerful and generally helpful.
Anonymous

Reply from NDH Care Ltd

Thank you for your wonderful feedback. We are so pleased to hear that the carers who have been supporting your husband have been dedicated, cheerful, and helpful. It’s always our goal to provide care that not only meets the needs of those we support but also brings comfort and positivity into their lives.

Your satisfaction means a lot to us, and we are grateful for the trust you’ve placed in our team. If there is anything else we can do to assist you or improve our services, please don’t hesitate to reach out.

Thank you once again for your kind words.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Helpful carers

June 3, 2025
All the carers are very good and helpful.
Anonymous

Reply from NDH Care Ltd

Thank you for your kind feedback. We are delighted to hear that you find all of our carers to be very good and helpful. Providing excellent care is our top priority, and we are pleased to know that we are meeting your expectations.

If there is anything else we can do to further support you, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Very good carers

June 3, 2025
I think the carers are very good and cannot fault the care for my husband.
Anonymous

Reply from NDH Care Ltd

Thank you so much for your kind feedback. We are thrilled to hear that you are very happy with the care provided for your husband and that you find our carers to be excellent. It means a great deal to us that you feel confident in the care your husband is receiving.

Your satisfaction is our priority, and we will continue to provide the highest standard of care. If there’s anything more we can do to assist you, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

No problems with my carers

June 3, 2025
The carers greet me politely and other residents. They prompt me to have a shower. Laundry is done without any problems. They're always on time for each call and my medication. I have a nice chat and they're always respectful. I have no problems with my carers and they always make sure no one oversees them using the key safe.
Anonymous

Reply from NDH Care Ltd

Thank you for your thoughtful feedback. We are so pleased to hear that you are happy with the care you are receiving. It's great to know that our carers are greeting you politely, helping you with your personal care, and completing tasks such as laundry without any issues. We also appreciate you noting that they are punctual, respectful, and always ensure that everything is done properly, including the use of the key safe.

Your satisfaction is very important to us, and it’s wonderful to hear that you feel comfortable and supported by our team. If there’s anything else we can do to improve or assist you further, please don’t hesitate to let us know.

Thank you again for your positive feedback.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

I'm happy with the company

June 3, 2025
All carers are good. I'm happy with the company.
Anonymous

Reply from NDH Care Ltd

Thank you for your kind feedback. We are delighted to hear that you are happy with the company and that you find our carers to be good. Your satisfaction is our top priority, and we are committed to continuing to provide excellent care and support.

If there’s anything else we can do to further assist you, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Excellent

May 22, 2025
Our family cannot thank NDH Care Ltd enough for the compassionate and dignified care they provided to our late father, during his most vulnerable years. 

Dad suffered from late-stage Parkinson’s disease, leaving him bedbound for a long time before his passing. His condition, compounded by recurrent lung infections, pneumonia, and near-death experiences gradually dimmed his once-outgoing personality, reducing his speech to a slur but never extinguishing his spirit. 

Throughout this difficult journey, the NDH carers were nothing short of amazing. They treated Dad with kindness, patience, and genuine companionship, bringing warmth to his days. Despite the challenges of his condition, they engaged with him, sharing banter and uplifting moments that broke the monotony of his routine. He looked forward to their visits watching the clock, and that meant the world to us. 

As his full-time carer, my mum was physically unable to assist him with tasks like changing clothes, washing, or pad changes. The NDH team handled these sensitive duties with the utmost respect and humanity ensuring Dad never felt uncomfortable or embarrassed in their presence. 

We are forever grateful to so many of the carers, too many to name, but special thanks to those who showed such beautiful souls in their care. Your dedication brought comfort not just to Dad but to our entire family. 

From the bottom of our hearts, we thank you. May you be blessed all your days.
Anonymous

Reply from NDH Care Ltd

Thank you so much for sharing such a heartfelt and beautiful testimonial. We are truly touched by your words and deeply honoured to have been part of your father's care during such a difficult time.

It means the world to us that our carers were able to provide compassionate and dignified care for your father, especially considering the challenges he faced. We are incredibly proud of our team, and it's heartwarming to hear that they brought warmth, kindness, and genuine companionship to his days. Our goal is always to make a positive difference in the lives of those we care for, and it’s reassuring to know that Dad felt comfort and joy in their presence.

We are also grateful for the kind words regarding our carers' sensitivity and respect when handling delicate personal care tasks. Your praise for their professionalism and humanity is truly appreciated.

On behalf of the entire NDH Care Ltd team, I would like to express our deepest condolences for your loss. We are truly honoured to have been able to support your father and your family. We take great pride in knowing that our care brought some comfort and peace during his final years.

If there is anything we can do in the future, please don’t hesitate to reach out. Once again, thank you for entrusting us with your father's care, and for your heartfelt gratitude. Your words will remain with us, and we wish you and your family continued strength and peace.

May you all be blessed as well.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Not too bad

May 20, 2025
Not too bad. They come three days a week. She is okay but gradually gone down but not too bad. It's only 30 minutes each day for the three days. She is reliable and does what she can.
Anonymous

Reply from NDH Care Ltd

Thank you for taking the time to share your feedback. We appreciate hearing that you find our carer to be reliable and that they are doing what they can to support your loved one. We understand that the care needs can change over time, and we are committed to ensuring that your loved one receives the best support possible during this time.

We also acknowledge your point about the 30-minute visits, and if you feel that additional support is needed, please don't hesitate to let us know. We are here to help and can adjust care plans to better meet the needs of your loved one.

Your satisfaction is important to us, and we will continue to work hard to provide the support and care your family needs.

Thank you again for your feedback, and please feel free to reach out if you have any further concerns or requests.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

I feel safe with my regular carers

March 25, 2025
My carer has good behaviour, good talk and I feel safe with my regular carers.
Anonymous

Reply from NDH Care Ltd

Thank you for your kind feedback. We are delighted to hear that you feel safe and comfortable with your regular carers. We pride ourselves on ensuring that all of our carers maintain good behaviour and communicate respectfully, so it’s wonderful to know that this has made a positive impact on your experience.

Your satisfaction and well-being are our top priorities, and we will continue to ensure you receive the best care possible.

If there’s anything else we can do for you, please don’t hesitate to let us know.

Thank you again for your positive comments.

Kind regards,
Hardik Patel
Manager
NDH Care Ltd
Email: h.patel@ndhcare.co.uk
Contact Number: 0121 448 0568


Provider responded

Polite, friendly and respectful

March 11, 2025
I feel safe with my carer. I am very pleased and happy. Very good behaviour and always being polite, friendly and respectful.
Anonymous

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NDH Care Ltd

Contact

0121 448 0568

Suite 06, Elite House,
70 Warwick Street,
Birmingham
UK
B12 0NL

Location

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