Newtown Health Centre

I've never had any problems with the service. To book an appointment with them is an issue as they take days. Most of the time I have to walk in to get an appointment as they are super loaded with so many people. Staff are friendly. The receptionist don't have enough time to discuss issues. The area is clean and tidy.

I never get an appointment and even if I get one it will be with a different GP all of the time.

They ask you to call in everyday. No appointments. They won't give you a next day appointment. They just get lost in the system. You can't go in to book anything as you can't get past the security. You go in there and no one is in there, no one is waiting. It's like they're lying. They don't want to prevent people getting sick anymore. They just deal with it when you are bad. It is so bad.

No good, no good support from them. No regular appointments for the children when they're sick. I will come straight to the children's hospital.

I have to wait ages for the blood test results. It's very difficult to get appointments.

I sometimes have to tell them off but they're good. They'll see me and give me an appointment. They'll also do Face to Face appointments because I don't like telephone. they can't see me that way.

GP referred onto dermatologist within 2 weeks for spots on arms. It doesn't take long to get through. Had a growth on face. Saw the doctor and they arranged for an appointment to sort it.

They're good. Whenever I go, there are helpful and polite staff. I have no complaints.

GP is very helpful, referred us to Women’s hospital on time.

Referred on from GP 6 months ago. Didn’t say it would be a long wait. They are not what they used to be. To get an appointment have to call at 8am. Not everyone can get through or get an appointment. They just say call NHS 111 and they will help me.