Reviews (38)

The worst service

November 12, 2024
The worst service, worst GP ever, not clean and they don't take your concerns seriously.
Anonymous

Excellent GP's

October 28, 2024
The GP's are excellent and the staff are very helpful.
Anonymous

Taken more seriously when I'm with my mom

October 28, 2024
I asked the GP to check my eye but he just gave me cream and didn't look at it. I was in there 2 minutes. I spent longer with the receptionist keeping me for 10 minutes as I had to get evidence for college but she didn't believe me. I feel like I am taken more seriously when I go there with my mom.
Anonymous

Can't get appointments

October 14, 2024
I can never get an appointment. I have not seen my GP in ages.
Anonymous

Reply from Pearl Medical Centre

The national average is 4 appointments a year, our patients have an average of 10 appointments a year, it is very rare to find someone whom does not get appointments as that is the primary reason our surgery is popular. Phone and speak to me during office hours.


Provider responded

Changing GP

September 17, 2024
Very hard to get appointments. You can be waiting for days. You can't get any past 8:10am. I am going to change GP.
Anonymous

Excellent GPs

August 1, 2024
It's very difficult to get an appointment but the GPs are all excellent.
Anonymous

Reception need training.

July 23, 2024
I can't get an appointment. The reception staff are very rude and need some training in customer service.
Anonymous

They get worse everyday

June 10, 2024
The doctors are the same as the rest. Getting worse everyday. Not very helpful at all. You're better off not having a GP.
Anonymous

Same day appointment

June 4, 2024
Very good. They have an automated system that sends reminders and information about results and other things. I was really sick and they gave me the same day appointment.
Anonymous

Reception staff have no manners

June 3, 2024
Reception staff don't have manners at all and they treat patients very poorly. GPs are fine but appointment availability is very poor.
Anonymous

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Pearl Medical Centre

Contact

619-621 Washwood Heath Road
Ward End
Birmingham
B8 2HB

Location

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