Pearl Medical Centre
Feedback Rating
Based on 52 reviews
Reviews (52)
Reception need training.
July 23, 2024
I can't get an appointment. The reception staff are very rude and need some training in customer service.
They get worse everyday
June 10, 2024
The doctors are the same as the rest. Getting worse everyday. Not very helpful at all. You're better off not having a GP.
Same day appointment
June 4, 2024
Very good. They have an automated system that sends reminders and information about results and other things. I was really sick and they gave me the same day appointment.
Reception staff have no manners
June 3, 2024
Reception staff don't have manners at all and they treat patients very poorly. GPs are fine but appointment availability is very poor.
Very difficult to get an appointment.
December 19, 2023
Very difficult to get an appointment. The phone are always busy and you just can't talk to them.
Appointments are plenty
December 12, 2023
Good. They are alright. Appointments are plenty. I don't use them often but my doctor is good. I have seen the nurse a couple of times too. All has been good.
Midwife referred me quickly
November 6, 2023
The midwife is very friendly and kind. She has been very thorough and referred me quickly for a hospital appointment.
They don't listen to their patients.
October 18, 2023
The doctors do not listen to their patients and my husband's medical condition got worse as a result. They refused to respond on time and it affected his health for the rest of his life. (high blood pressure).
They tell you to call 111.
October 18, 2023
They only have two doctors and they always tell you to call 111. They are not answering calls which leads to a very bad experience and I had to change my GP.
I get an appointment. They are good.
October 3, 2023
Good. They give me appointments. I don't have to wait too long for them to answer and I can always get an appointment with who I want to see for that day.