Poplar Primary Care Centre

Always kind compassionate service. Eco silt is easy to use and call back switching times indicated

I've had great service from this doctor's surgery. I can email them with any questions about the eczema and acne I have on my face and within hours they've sent a prescription to a pharmacy for me to pick up. I recommend this surgery to all of my friends.

It used to be tricky to get swift appointments, but since the pandemic it is now easy to get feedback from a GP, whether by phone, or electronically, within the day. It would be good, however, to have a triage service. In the main the medical staff are all very respectful and friendly, which is great. I love that they used to shake your hand and properly introduce themselves at appointments

good experience. always is

Doctors and nurses are very good, supportive and helpful. Reception staff is rude and always in hurry.

GP visit, took a patient to the doctor for alcohol problem. The patient want to stop drinking. The doctor said it will do more harm. Stopping at this stage rather carrying on. They gave information in English to patient who cannot understand English and asked him to contact the people on the leaflet. Doctors should understand the individual needs of the patients.

I have been left for years unsupervised, unsupported, unchecked for years following traumatic child bereavement. I put in a complaint as things were getting worse for me.
Sadly I was then treated with utter lack of respect, dignity, and enhanced services for a while before I was written off the list. This was my doctor for over 10 years. Demoralised, very upset and distressed. I put in review published then deleted like the rest of reviews that spoke of staff behaviours. Thanks.

Not very accurate with communication with patients from doctors to nurses, putting patients at risk

They are very attentive - they do not dismiss you and you never have a long wait to be seen